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02-06-2014 02:10 AM
02-06-2014 02:10 AM
1783 Slot 5 Drive Array Controller Failure
1783 Slot 5 Drive Array Controller Failure
Command failure (cmd=11h, err=820h)
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Background
HP DL380 G5 with 8 internal SAS disks via P400 controller (which boots first and fine)
HP Smart Array 6400 series (6402) connected to MSA30 (14 U320 disks)
Running ESXI 5
When initializing the second controller (6402) after @ 5 mins I get the 1783 message.
Part numbers on the card are;-
273915-B21 (from the box)
Serial Number - TNHBLMPK6J (from the card)
SP - 309520-001 (on the card)
322391-001 (on the card)
Can anyone help please?
Thank you.
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02-08-2014 01:51 PM
02-08-2014 01:51 PM
Re: 1783 Slot 5 Drive Array Controller Failure
can anyone help then?
I have now changed the smart array card to 642 card and still the same problem occurs 1783 - cmd=11h, err=020h.
So, if I remove the SCSI cable from the back of 642 - the server boots with no errors.
Could the U320 411084-001 be faulty or maybe the universal SCSI cable I have - VHDCI to VHDCI?
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10-08-2014 05:47 AM
10-08-2014 05:47 AM
Re: 1783 Slot 5 Drive Array Controller Failure
Hello,
me same error, it was the 512MB battery backed write cache (BBWC) memory module, 533MHz, DDR2 installed on.
Once replaced it, all gone ok.
Bye