MR Storage Administrator how to "secure with ssl/tls"

[stuarthill]

The option to setup mail alerts on MR Storage Administrator includes "Secure with SSL/TLS" but this option is greayed out with no apparent way to enable it.

Anyone come across this previously and know of the fix please ?

Thank you in advance

[stuarthill]

I didnt notice the option to add images, this might be useful :

[BPSingh]

Greetings!

As per below mentioned user guide, "If the Legacy checkbox is chosen, the SMTPs/SMTP and Secure with SSL/TLS fields are not relevant"

Please refer page# 57 on the below web-link:

https://techdocs.broadcom.com/content/dam/broadcom/techdocs/data-center-solutions/tools/generated-pdfs/DB15-001161-23.pdf

[stuarthill]

Hello BPSingh,

Thank you kindly for your reply and the details provided.

Unfortunately in my case “Legacy” is already selected with no option to deselect this – please see the screenshot below
:

I have clicked the [Restore Default Settings” option on the right and the details shown above remain unchanged.

Many thanks

[BPSingh]

Greetings!

What is the MegaRAID card model installed?
What is the server model and its installed OS version?
What is the installed version of MR Storage Administrator on the server?
What is the BIOS boot mode configured on the server?

[stuarthill]

What is the MegaRAID card model installed?
HPE MR416i-a Gen10+

What is the server model and its installed OS version?
ProLiant DL360 Gen10
Windows Server 2022 Standard

What is the installed version of MR Storage Administrator on the server?
Version: 008.004.016.000

What is the BIOS boot mode configured on the server?
I'm unsure what you mean here or indeed where to find it - can you please elaborate on the question ?

[BPSingh]

Greetings!

Its the BIOS boot mode, it can be checked in iLO web-page under Administration in the navigation tree, and then click the Boot Order tab.

However, please proceed to install version 8.2.19.0 and verify the outcome.

https://support.hpe.com/connect/s/softwaredetails?language=en_US&softwareId=MTX_1c87ec899cb04b72aee287f5fb&tab=revisionHistory

[stuarthill · Accepted solution]

Ah thank you - in that case I can confirm that the boot mode is UEFI

I have downloaded and installed that CP050676 and downgraded from the v8.4.16.0 that was installed to this v8.2.19.0

This has now provided the SSL option that I am needing :

Many thanks for helping me through this issue.