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08-26-2014 09:04 AM
08-26-2014 09:04 AM
Hello to everyone,
Today one of my DL360 G6 experienced a "purple screen" (esxi 5.5 hp + applied all patches). Once i restarted the server i noticed a possible problem with the controller (check attachments). Was wondering if anyone could have any ideas regarding the esxi crash or the controller message.
Thank you in advance
Solved! Go to Solution.
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08-26-2014 08:27 PM
08-26-2014 08:27 PM
Re: P410i - DL360 G6 - ESXi 5.5 crash - controller failure ?
Hi,
It could be the controller failure or even the attached Cache module and battery.
Switch off the server and remove the Cache Module and test the server.
Thank You!
I am a HP employee.
I work for HPE.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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08-27-2014 04:15 AM
08-27-2014 04:15 AM
Re: P410i - DL360 G6 - ESXi 5.5 crash - controller failure ?
Thanks for the reply. The thing is that the server is colocated and doing such tests are quite costy since i need to hire a technician to perform any operation and we all know that things that they can do in 5 minutes turns into hours just for the sake of charging. For example , to test the cache removal , would cost me an average 120$. I was thinking that it could be better if i would just go ahead and buy a P410 card (with new cache/battery) and send it to be installed on the server.
Btw , this crash seems to happen like once a month , it happened 26 days ago and again yesterday (for now i've changed power settings from Balanced to High Performance in esxi configuration , tho i guess it has nothing to do with the controller).
Is there a way to test/software-way if the controller and/or cache is faulty ?
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08-28-2014 01:51 PM
08-28-2014 01:51 PM
Re: P410i - DL360 G6 - ESXi 5.5 crash - controller failure ?
You can ssh into the esxi console and use the /opt/hp/hpacucli/bin/hpacucli program ! you can query the card and check status!
see:
http://www.virtualtothecore.com/en/manage-an-hp-smart-array-directly-from-vmware-esxi/
BTW, you are right, it would be cheaper to replace the whole card with a (NOS,USED) P410/FBWC model than pay $120/hour to guess the issue!
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08-30-2014 12:17 AM
08-30-2014 12:17 AM
SolutionHi there,
I had what I think is the same purple screen - also with a newly built HP host with lastest ESXi 5.5 (see attach)
I logged a case with Vmware and uploaded the logs. they came back with:
Resolution:
This is a known issue affecting VMware ESXi 5.x running on HP servers.
To resolve the issue, PLease apply the updated HPSA driver provided by HP using
https://my.vmware.com/web/vmware/details?downloadGroup=DT-ESXI55-HP-HPSA-55060&productId=353
For your reference:
http://kb.vmware.com/kb/2075978
I had the HP Vibs depot loading in my update manager, but at time of writing didn't have the driver required:
So I downloaded it and created a manual baseline and remediated my hosts.
Its only been about 1 week, but no purple screen yet.