SPP Gen10 2022.09.01.00 fails to import into iLO Amplifier 2.14

[aireynol]

SPP Gen10 2022.09.01.00 is failing to import into iLO Amplifier 2.14 with error:

Import Firmware Baseline job failed because iLO Amplifier failed to upload ISO. Contact HPE support. Details for support: Unable to find the error description in catalog file..

[UdoErdelhoff]

Same problem here on two different Amplifier installations.  Double-checked that the checksum match, rebooted the Amplifier instances before attempting to import, deleted all old baselines before importing, no joy.  Downloaded the support bundle from the appliance and went on a search through the log files. This showed that the SPP ID is ea469b39ed5106434169397999e816bf, and search for that ID in the log files eventually shows the following in ./opt/reposerver/logs/celery/w1-1.log:

[2022-10-05 08:36:24,241: WARNING/ForkPoolWorker-1] manifest.json with installation dependency /mnt/ea469b39ed5106434169397999e816bf/manifest/manifest.json
[2022-10-05 08:36:24,241: WARNING/ForkPoolWorker-1] Adding comp location to mjson
[2022-10-05 08:36:24,304: WARNING/ForkPoolWorker-1] Creating rssppea469b39ed5106434169397999e816bf table
[2022-10-05 08:36:24,330: WARNING/ForkPoolWorker-1] Adding manifest information to database
[2022-10-05 08:36:25,851: WARNING/ForkPoolWorker-1] zip is HPE-703.0.0.10.10.0.10-Sep2022-Addon-depot.zip
[2022-10-05 08:36:25,851: WARNING/ForkPoolWorker-1] addon path is -- /opt/wolfram/baselines/SPPs/ea469b39ed5106434169397999e816bf/vmw/HPE-703.0.0.10.10.0.10-Sep2022-Addon-depot
[2022-10-05 08:36:25,990: WARNING/ForkPoolWorker-1] General error - [Errno 2] No such file or directory: '/opt/wolfram/baselines/SPPs/ea469b39ed5106434169397999e816bf/vmw/HPE-703.0.0.10.10.0.10-Sep2022-Addon-depot/metadata.zip'
[2022-10-05 08:36:25,999: WARNING/ForkPoolWorker-1] num docs 1
[2022-10-05 08:36:26,069: INFO/ForkPoolWorker-1] Deleted /mnt/ea469b39ed5106434169397999e816bf

Mounting the ISO file shows that there is a file named "HPE-703.0.0.10.10.0.10-Sep2022-Addon-depot.zip", but it is in /manifest/vmw/ rather than /vmw/, so my guess is that HPE needs to re-roll this SPP.

In short, epic fail of HPE quality control.

[Torsten.]

May I ask from where you get this SPP?

[aireynol]

https://support.hpe.com/connect/s/softwaredetails?softwareId=MTX_7d8ee25ee8fe4031b47179d44c

[Christian664]

Any solution yet?

[aireynol]

Not as far as I can tell.

And to throw more salt on the wound the first two nodes that I installed this SPP on are now bricked, not even able to get into bios

IML error is: X64 Exception Type 0x0 (Divide By Zero Exception) occurred during the previous boot. Image name: Unknown

Platform is DL385 Gen10 Plus V2, I've opened a support case for that issue.

Edit: if anyone is curious about the DL385 RSOD, we tracked this down to an issue with the 5.32 smart array controller firmware and the AMD DMA Remapping feature which is part of the Secured Core feature set.

[Stupots]

I've read enough to avoid this for now, Amplifier is flaky at the best of times.

At least HPE have great hardware.

[Christian664]

Hi again

I edited the ISO file. Under manifest\vmw there is two zip-files HPE-703.0.0.10.10.0.10-Sep2022-Addon-depot.zip and HPE-800.0.0.10.10.0.24-Sep2022-Addon-depot.zip. In those files there should be a metadata.zip file but they are missing. Instead there is a HPE-703.0.0.10.10.0.10-Sep2022-metadata.zip and HPE-800.0.0.10.10.0.24-Sep2022-metadata.zip. If you copy those files to metadata.zip and put them in the same directory the import will succed

[Christian664]

Well, evendough the import was successfull it is not working as expected

[Fr3D]

Bonjour,

Here is the L2 answer :

Latest SPP 2022 09 is new format and will be supported in upcoming AMP v2.16
This issue will fix in ILO AMP v2.16 Approx.
ETA is end of OCT will release

Regards,

Frederic