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тАО07-23-2010 12:47 PM
тАО07-23-2010 12:47 PM
Polyserve 4.0 SQL install issue
Just recently upgraded our development environment to Server 2008 and Polyserve 4.0. We are now unable to create any new instances and get the following errors when opening up the MNI.
Error: Getting Base Product Versions. Could not retrieve Base information. Error:
and
Getting User Accounts
17000 Generic error
Anyone have any ideas?
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тАО07-23-2010 05:39 PM
тАО07-23-2010 05:39 PM
Re: Polyserve 4.0 SQL install issue
Did you upgrade from 3.6.2 or 3.6.1 ?
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тАО07-26-2010 07:01 AM
тАО07-26-2010 07:01 AM
Re: Polyserve 4.0 SQL install issue
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тАО08-03-2010 12:56 PM
тАО08-03-2010 12:56 PM
Re: Polyserve 4.0 SQL install issue
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тАО10-04-2010 08:03 AM
тАО10-04-2010 08:03 AM
Re: Polyserve 4.0 SQL install issue
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тАО10-18-2010 08:54 AM
тАО10-18-2010 08:54 AM
Re: Polyserve 4.0 SQL install issue
I found a file named mssql_mni_cgi.exe.log:
MNI Launching
Initializing MXDS
Starting C:\{Program Files\PolyServe\MatrixServer\tools\mxdstool.exe cat \"/mni/mxconfiguration\"
ExitCode 9020
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тАО10-25-2010 06:06 AM
тАО10-25-2010 06:06 AM
Re: Polyserve 4.0 SQL install issue
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тАО11-16-2010 01:30 PM
тАО11-16-2010 01:30 PM
Re: Polyserve 4.0 SQL install issue
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тАО05-15-2011 03:02 PM
тАО05-15-2011 03:02 PM
Re: Polyserve 4.0 SQL install issue
Bumping this as I have just upgraded to 4.1 and I am getting this problem at random times. Its getting a little hard to explain to my boss why I keep responding 'I don't know' to the question 'How long does it take to provision a sql server?'
Is this the first instance of bipolar software?
Any help would be appreciated
Chris
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тАО05-15-2011 07:53 PM
тАО05-15-2011 07:53 PM
Re: Polyserve 4.0 SQL install issue
Have you or your boss contacted HP Support?