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10-20-2011 04:49 AM
10-20-2011 04:49 AM
HP 1/8 Ultrium 920 G2 Tape Autoloader (AH165A)
We have a problem to initialize LTO 3 drives, with LTO 2 drives we have any problem. Always when we put LTO3 the system asks to clean
Debug.log (Dataprotector log)
Errores LTO3.doc (it has a log with problems)
LTO 3 Drive Assessment test.pdf (as result of HP StorageWorks Library and Tape Tools)
Hp recommended to upgrade firmware and we have just already done it, now we are on D24W but the problem is not solved
I attach a set of logs
Any help would be greatly appreciated.
Gabriel
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10-24-2011 05:37 AM
10-24-2011 05:37 AM
Re: HP 1/8 Ultrium 920 G2 Tape Autoloader (AH165A)
Pleaseeeeeeeee!!! any reply would be gratefully appreciated
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10-24-2011 10:34 PM
10-24-2011 10:34 PM
Re: HP 1/8 Ultrium 920 G2 Tape Autoloader (AH165A)
Your log says "write errors". Do the assessment test again with another tape, then pull a support ticket and attach the file.
Hope this helps!
Regards
Torsten.
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those who understand binary, and those who don't.
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10-25-2011 11:09 AM
10-25-2011 11:09 AM
Re: HP 1/8 Ultrium 920 G2 Tape Autoloader (AH165A)
How can I open a support ticket since the autoloader is not on warranty?
Regards
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10-25-2011 11:51 AM
10-25-2011 11:51 AM
Re: HP 1/8 Ultrium 920 G2 Tape Autoloader (AH165A)
You can pull a support ticket (data collection) from LTT or the library menu.
Hope this helps!
Regards
Torsten.
__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.
__________________________________________________
No support by private messages. Please ask the forum!
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10-26-2011 04:31 AM
10-26-2011 04:31 AM
Re: HP 1/8 Ultrium 920 G2 Tape Autoloader (AH165A)
Ok, but on logs I uploaded there was a LLT log
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10-26-2011 04:33 AM
10-26-2011 04:33 AM
Re: HP 1/8 Ultrium 920 G2 Tape Autoloader (AH165A)
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10-26-2011 09:44 AM - edited 10-26-2011 10:03 AM
10-26-2011 09:44 AM - edited 10-26-2011 10:03 AM
Re: HP 1/8 Ultrium 920 G2 Tape Autoloader (AH165A)
Nothing attached. Please attach the original *.ltt or *.ltd or *.lzt file!
Hope this helps!
Regards
Torsten.
__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.
__________________________________________________
No support by private messages. Please ask the forum!
If you feel this was helpful please click the KUDOS! thumb below!
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10-31-2011 11:32 AM
10-31-2011 11:32 AM
Re: HP 1/8 Ultrium 920 G2 Tape Autoloader (AH165A)
.
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10-31-2011 11:38 AM
10-31-2011 11:38 AM