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тАО10-15-2004 10:45 AM
тАО10-15-2004 10:45 AM
HP SureStore 220mx Firmware error
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тАО10-16-2004 03:19 PM
тАО10-16-2004 03:19 PM
Re: HP SureStore 220mx Firmware error
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тАО10-17-2004 04:00 AM
тАО10-17-2004 04:00 AM
Re: HP SureStore 220mx Firmware error
In restricted mode, L&TT will disable the firmware file selection criteria, and you should be able to select the firmware file without a password and redo the firmware update, which should get you up and going.
If for whatever reason the restricted mode doesn't kick in, you can start L&TT, then go under the function menu and select 'manual product identification', select the MO library module, and then start the firmware update. This may require a password which you can request from HP support.
Jan
L&TT Team
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тАО10-17-2004 04:04 PM
тАО10-17-2004 04:04 PM
Re: HP SureStore 220mx Firmware error
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тАО10-18-2004 02:11 PM
тАО10-18-2004 02:11 PM
Re: HP SureStore 220mx Firmware error
The jukebox should still be on the bus. None of the drives will be, because the drive power is turned off in this state.
However, when the unit is in this state, it will default to target id 6. If you have any other devices on the bus which may also be at target id 6, you may have a bus conflict, which could explain why the unit doesn't show up on the bus.
Jan
L&TT Team
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тАО10-19-2004 08:44 AM
тАО10-19-2004 08:44 AM