Systems Insight Event ID 3

[AWo]

SInce a few days I get the following event logged in W2K3 with Systems Insight Manager:

Source: HP Systems Insight Manager
Type: Error
Category: none
EVent ID: 3

"com.hp.mx.database.DbVerificationException: Problem initializing the database.
com.hp.mx.database.DbVerificationException: Authentication type should be host or dbms. We cannot initialize the database"

This occurs shortly after I start the Systems Insight Manager service and continues every few minutes.

Cheers
AWo

[Pedro Ferreira - MESP]

Hi everyone!

I'm having the exact same problem!

Can anybody help us, please?

Cheers

[doublejae]

I'm having the same error! Anyone find a solution?

[Jens Jeckl]

Hallo,

same issue at our Systems Insight Manager 6.3 since 4 weeks.

Also since then HP Systems Insight Manager shows no date on web interface until a service restart was made.

After service restart it comes up with orphan events.

Is there a solution or workaround in place?

[ICS]

Did the system cred change on the SIM server or SQL Server database change?  Also were the permissions or rights on the account changed?

[ICS]

can you ping the database via name (fqdn) or instance?

[Jens Jeckl]

Database server and clusterresource is reachable via ping. 

Following Errors occur in application event log again and again

HP Systems Insight Manager started.

2 entries fixed in TABLE noticeXMLData

Pass 1

ERROR: TABLE noticeXMLData KEY noticeId may contain 2 entrie(s) not in table notices KEY noticeId

HP Systems Insight Manager Service Started

HP Systems Insight Manager Service Stopped

[Jens Jeckl]

nothing has been changed on permissions

[ICS]

So what missing information are we missing? Was this DB restored or XML data imported or updated via select update statement? Have you performed a DBCC on the DB?

[Jens Jeckl]

As I remember nothing has been changed, restored or updated on system nor SQL-cluster. Maybe there was an Update within RSSWM which impacts HP Systems Insight Manager?

There are no entries available on left pane where browsing options has to be in place know as "System and Event Collections" nor on main pane.

[Change_happens]

can you attach mxdomainmgr.0.log from c:\program files\hp\systems insight manager\logs folder

[Jens Jeckl]

Sure,

here it is and many thanks

[Change_happens]

sorry i was out for vacations, so r u still seeing this issue?

in logs i dont see anything suspecting.. bye the way if you experience it again send the same log file again (mxdomainmgr.0.log is always latest log file) and there is one more log file winsnmpadapterXXX something like this.. attach that also.

let me know your time zone so we can see it fast. i m in india

[Jens Jeckl]

Hi,

I was in vacation too.

Yes, the problem still exists, please find attached requested log files.

My time zone is GMT+1

[Jens Jeckl]

Hi all,

is there any updates on this, HP Systems INsight Manager drives me crazy.

[Darrin Rawls]

Have you logged a support case already on this item?  if not, can you and post the case #?

Have you looked at disk space, I'm assuming you have plenty of space on both your SIM server and the db server?

[Jens Jeckl]

Hallo,

no there is no support case logged for this.

I´ve checked hard disk drives on SIM and SQL-cluster there is more than 20 GB free space on each so I don´t think this will be the problem. 

FYI

I have stopped HP VMM service on SIM, since than some errors are logged in Application Log but SIM is running whithout any blank frames in web interface.