instant capacity

[Lexxx]

I was trying to check the icap status in our hp box but it failed with errors below.
insmp6:/root#icapstatus
ERROR: The following low-level error occurred:

HTTP Error (500 Internal Server Error).
insmp6:/root#icapstatus -s
ERROR: The following low-level error occurred:

HTTP Error (500 Internal Server Error).
insmp6:/root#

Can somebody help explain what this error means and how to resolve it? thanks in advance

[Duncan Edmonstone · Accepted solution]

Hi,

iCAP uses the WBEM CIM providers to gather data. I would first check that icapd is running, and assuming it is, try troubleshooting your CIM configuration:

http://docs.hp.com/en/B8465-90017/ch07s01.html?btnPrev=%AB%A0prev

HTH

Duncan

[skt_skt]

what is the model(wanted to confirm if it is a cell based system;looks so) and OS verion?which version of CIM/WBEM version you have?whihc Npar and icod version?

is there an entry an entry for icap in /etc/inittab?

[whiteknight]

Lexxx,

1) Verify the icapd daemon is running.
2) Verify the cimservers are running

3) swverify \* and check the icap.log file for both partitions. )

4)you can try to kill the icapd daemon and verify it is automatically restarted.

5) You can try to stop the cimservers (and kill the cimserverd) then restart them.

WK

[Lexxx]

Below is the reply to your question.
Yes icap is in the inittab.

insmp6:/var/adm/syslog#model
9000/800/rp8420
insmp6:/var/adm/syslog#uname -a
HP-UX insmp6 B.11.11 U 9000/800 3532574613 unlimited-user license
insmp6:/var/adm/syslog#swlist -l product | grep -i wbem
WBEMServices A.02.05 WBEM Services CORE Product for hp 9000 servers
insmp6:/var/adm/syslog#swlist | grep -i icap
B9073BA B.11.11.08.01.00.81 HP-UX iCOD Instant Capacity (iCAP)
insmp6:/var/adm/syslog#cat /etc/inittab | grep -i icap
icap:23456:respawn:/usr/lbin/icapd # Instant Capacity daemon
insmp6:/var/adm/syslog#

[Lexxx]

Additional info

even I have problems in cimserver

insmp6:/etc#cimserver enableHttpsConnection=TRUE
PGS10024: Unable to start the CIM server.
CIM server is already running.
insmp6:/etc#cimconfig -l -c
Failed to list the config properties.
Empty HTTP response message.
insmp6:/etc#osinfo
osinfo error: Empty HTTP response message.
insmp6:/etc#ps -ef |grep wbem
root 2343 2342 0 May 23 ? 0:00 /opt/wbem/lbin/cimservera
root 2342 1 0 May 23 ? 169769:00 /opt/wbem/lbin/cimserver
root 2822 1 0 May 23 ? 3:39 /opt/wbem/lbin/cimserverd
root 14582 12662 1 13:11:02 pts/tb 0:00 grep wbem
insmp6:/etc#cimprovider -l
Empty HTTP response message.
insmp6:/etc#

[skt_skt]

you are still to confirm if icapd is running( if i have not missed)

[Lexxx]

Thanks a lot guys.
the problem was solved by restarting the Cimserver with http enabled option. points given to Duncan. thanks again