Not able to connect VEA

[shashi kanth]

I have 3-node VCS cluster running HP-UX 11.23 IA. One node is giving some problem which i am not able to figure it out the problem.

I am not able to connect to the VEA of that node.

If i start isisd (or) vxsvcctrl manually, initially they start normally, and for sometime, if i issue the command "/sbin/init.d/ status", it shows "RUNNING". But after some time, "status" will says "NOT RUNNING".

When the services are running for few minutes, when i am trying to connect to VEA, I will get one error message "Strict dependant: VxVMHelp not found. Check the STRICTDEPENDSON registry".
entry"


Please anyone tell me what is the problem ?

I looked into /var/* for any logs, but i didn't found anything.

[Devin Lucas]

What version of VCS are you running? There are a few patches to VEA, so I would first go that route. Selecting 11.23 and putting in VEA as a keyword yields quite a few results. Were the three systems built identically with the same software loaded and patches?

[Steven E. Protter]

Shalom,

1) Make sure the HBA card is working. See that the card shows on ioscan and such. Any disk presented to the system should show up.

2) Have the SAN zoning checked, this is done by World Wide Name in the aforementioned HBA card. Use fcmsutil to get the information.

3) Check the cabling and cards and connections with a physical inspection.

SEP

[Devin Lucas · Accepted solution]

Shashi,

I am assuming that VxVM is working correctly and you can execute vx commands without any problems right? (ie vxdisk list, vxdg list) If that is the case, and the problem is just with VEA, here is another thing to try in addition to checking patches. VEA creates a directory in / called .VRTSob. Shutdown the VEA service, remove that directory, restart VEA and see if it stays up. It should recreate that directory. If there was any corruption that was causing your problem, that would fix it.

Devin

[Srimalik]

vea logs are in /var/vx/isis/vxisis.log
do you see a core(core.vxsvc) file in /var/vx/isis ?

I have seen vxsvc dumping a core in absence of PHSS_35528 on IA systems. Install this patch.
Install the latest VEA patches.

Best of luck!

[Srimalik]

What version of VxVM are u using? (4.1/5.0)
what version of VEA? ( swlist -l patch VRTSob)

[shashi kanth]

Currently there was a major power failure in our LAB, now we are working on our DR setup. When my primary LAB is up with power, i will give answer to all of your questions.

Thank you.