Can't install Red Hat Linux on HP DL380 G4

[林書呈]

I have a new HP DL 380 G4 Server.I need to install Red hat linux enterprise on it.But when installing,no HD was found.Maybe the install can't find the Array card driver! Does anyone meet this questions and anyone who know how to solve this?

[Vitaly Karasik_1]

If you work with RHEL3.0, you can ask for support from HP & RH or check HP site for drivers - this distro is supported.

http://h18023.www1.hp.com/support/files/server/us/family/model/5561.html

[林書呈]

thanks for your reply.
I want to install RHEL3.0 on this server,and i have download the file "cpq_cciss-2.4.50-30.rhel3.i386.dd.gz". How should I do then I can install successfully?? Thanks your kindly reply.(sorry I am a linux rookie)

[Vitaly Karasik_1 · Accepted solution]

1) try to take the latest update for RHEL3.0 - update 4 [available via RHN] - probably it supports your controller out-of-the-box

2) regarding .dd.gz file using - read " Installation" in http://h18007.www1.hp.com/support/files/server/us/download/22017.html

[HGN]

Hi

The link below has the install directions

http://h18000.www1.hp.com/support/files/server/us/download/22028.html

but the instructions talk about installing after the OS is up, the other way to create the driver disk is take this to another linux or any unix server unzip and get the files and then use dd to copy to floppy.Windows rawrite might work you can check on that.

Rgds

HGN

[Vitaly Karasik_1]

the link I sent *is* for creating driver floppy and not for installing drivers after OS install.

[xyko_1]

Did you configure your array disk before installing Red Hat ?

Try the instructions on this document, it's the Red Hat 3.0 installation guide on Proliant servers ?
http://h200007.www2.hp.com/bc/docs/support/SupportManual/c00257687/c00257687.pdf

Hope it helps,
Xyko

[林書呈]

I am sadly to say: It still can't work.I find my RHEL3.0's kernel is 2.4.21-4,and I try a new version RHEL's kernel is 2.4.21-20.But I discover all HP's webpage,the newest cciss driver version is cpq_cciss-2.4.50-30.rhel3.i386. It is only suply kernel 2.4.21-9 and 2.4.21-15.

so how I can do to insatll my RHEL3 successfully?
thanks your kindly reply.

[Jeroen Peereboom]

I think you need to tell us more what you do and what goes wrong. Is the installation still failing or is the installation going well, but the installed Linux not working?

How do you install? Please tell us:
- You setup Linux as OS in the BIOS?
- You configured the Smart Array from the 'BIOS'?
- You created driver diskettes for the array?
- You boot from CD
- Insert the driver diskette when asked
- And what happens next?

JP

[Vitaly Karasik_1]

- did you try RHEL 3.0 update 4 installation CDs?
- can you please send us "lsmod" output:
- go to 2nd virtual screen during installation by "CTRL-ALT-F2"
- lsmod

- BTW, "Did you configure your array disk before installing Red Hat ?" - it means, you should greate "logcal disk" [logical volume?] using "RAID controller BIOS" interface or from HP CDROM

[林書呈]

1. I only have RHEL3.0 AS update 3'CD
2. lsmod have long message,do you want all?
I find cciss below

cciss 47656 0 unused
floppy 62000 0

3.I have config my array disk before install,I use RAID1+0 ,using "RAID controller BIOS..

can you find where I did wrong??

[林書呈]

reply JP:
1.the BIOS doesn't have linux option,I have install one G3 server, G3 have this option,but my G4(I have 2 G4 mashine) don't have this option
2.I have config from BIOS and set as RAID0+1
3.I have use the newest driver version "cpq_cciss-2.4.50-30.rhel3.i386.dd.gz" to create a disk drive.
4.I boot from RHEL3.0 update 3's CD
5.I have insert the disk I created for the array,but after scaning from the driver disk,it shows "No device of the appropriate type were found on this drive disk,would you like to manually select the driver,continue anyway,or load another driver disk?"

the driver disk contains *modinfo *modules.cgz *modules.dep *pcitable *rhdd-6.1 total five files

Can you find where the question is?
(the RHEL3.0's kernel is 2.4.21-20)
(the driver's manaul writes it suit for Red hat kernel 2.4.21-9 & 2.4.21-15)..I guess this is the question..? or am I wrong?

[Vitaly Karasik_1]

1. you may dw RHEL3.0 upd 4 from rhn.redhat.com

In fact, I don't think patchlevel is the problem because we installed RHEL 2.1 on DL360G4 [the same Smart Array 6i] without problem!

2. do you see sd_mod and scsi_mod ?

[Jeroen Peereboom]

I searched this forum (see top of the page, more options) for other threads on this subject. Thread http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=714147 suggests that using RH 3U3 for installation should work. It does not mention if a driver diskette is needed.

(By the way: I once had problems installing RH9 on a DL360. It had a strange problem with the CD: You boot from CD, and when the installation starts it asks you for the source, you say CD and it cannot find it. This was caused by a problem in the Linux kernel on the INSTALLATION CD. I mention this, because there is a difference between the kernel on the installation CD and the kernel on the installed system.)

Also check HGN's reply in that thread.

[林書呈]

Thanks all of you! I have solve my questions.
I re-config my disk array and use the Red Hat Enterprise Linux AS3.0 update3,and the install disk can drive the disk array well,it won't install other driver.
Thanks all!

[林書呈]

use RHET 3.0 update 3 's install CD can solve the driver's error.