memory board 5 error

[Leo_raj0987]

hi

i am facing problem in dl 580 g7 server. in post error appears as memory boad 5 error. in server, so. interchanged memory module still same issue and replace memory processor tray same issue coming. in memory board 5 not detecting. please kindly guide me in solving the issue. updated latest firmware, installed os.

[Johan Guldmyr]

Hi, is it also true that the OS does not see the memory?

Are the DIMMs the same? I mean if you take working DIMMs and put in there - is it still the same problem?

In survey29.8.11.html the 8GB DIMMs are seen in memory board 5.

However "Configured Memory Clock Speed" is either not set or at 800MHz while the other DIMMs are at 1067MHz.

Would it be possible for you to swap the memory boards around? Like try board 1 in slot 5?

[Leo_raj0987 · Accepted solution]

hi

i have interchanged the memory raiser from slot 5 and 7 and again slot 1 and 5. still same issue. then replaced processor memory tray still same issue. post error when server posts: Post Error - Message: 208-Memory Board Error - Memory Board 5 This error could be the result of a bad or improperly installed memory board or a system board issue. - Error: 40

i have attached the screen shot which i have taken in system management homepage. kindly please guide me. this issue is going nearly one month.

[Leo_raj0987]

this is still coming.. please help me

[Johan Guldmyr]

Error message says system board - maybe that's it then if you've replaced everything else?

[Leo_raj0987]

hi

how to Configure Memory Clock Speed? where is this option? kinldy tell me. i will check it.

[Johan Guldmyr]

If it's possible to configure it anywhere, it's in the BIOS.
I don̈́'t have a DL580 so can't tell you what the options are inside there.

[Leo_raj0987]

Hello all,

memory board 5 error is solved. the problem is in Processor. afetr replacing processor no issue, now server working fine.

[Johan Guldmyr]

Hi, thanks for taking the time to reply back here!

What kind of CPUs do you have installed?

[Leo_raj0987]

hello,

first the issue comes in memory board 5, after replacing processor memory tray still same issue, interchange memory board modules still nogo. finally interchanged the processor 3 slot to processor 1 slot. at last issue comes in memory board 1 error. so replaced the processor. now working fine.

processor: SPS- PROC WSM EX E7 - 4850 2.0 GHZ 130W

Thanks & regards,