Product number through cstm/mstm/xstm or other

[Aupee Jean-Francois]

Hi all,

Could you tell me how to obtain the product
number via cstm/mstm/xstm ?
I need it to open cases via itrc , it's not easy
to find it on the machine ...

Best regards.

[Robert-Jan Goossens]

Hi,

Try this command.

# echo "selclass qualifier system;info;wait;infolog" | /usr/sbin/cstm > /tmp/cstm_log

# cat /tmp/cstm_log

Regards,
Robert-Jan

[Steven E. Protter]

cstm has a menu system.

To get the some info on cstm itself:

swlist -l product | grep -i B6191AAE

or grep for Online or Diagnostic

Also: whence cstm


SEP

[Pete Randall]

Use ioscan or take a look at your support contract.


Pete

[V. Nyga]

Hi,

product number of what?

With 'ioscan' you get informations about your peripherial hardware.
With 'graphinfo|head' about your graphic card.

HTH
Volkmar

[Aupee Jean-Francois]

Robert-Jan :

When I run your command on a model J6xxxx :

cstm>
selclass qualifier system;info;wait;infolog
^-- Unknown list entry. --
The list entry (system) is undefined.


On model rp7410 it's working fine ...

Regards

[Robert-Jan Goossens]

Hi,

could you post your (j6xxx) stm version and hpux version ?

regards,
Robert-Jan

[Aupee Jean-Francois]

Robert-Jan ,

We use HPUX 11 on that system.
cstm>vers
Support Tools Manager


Version A.30.00

Product Number B4708AA


Regards

[Robert-Jan Goossens]

the problem is I can not verify my own answer :-)

The version you have is the STM 03/2002, latest for 11.0 is 03/2004 stm A.44.00.

But I don't know if the latest version will show the product numbers of a J6xxx.

Regards,
Robert-Jan

[Aupee Jean-Francois]

I have tested on other J6xxx with HPUX 11i
it's the same.

The difference between J6xxx and RP7410 is that
rp7410 is a server and J6700 is a workstation.

May be this is why it's working fine on the
rp7410 , isn't it ?

regards.

[V. Nyga]

Hi,

I have Version A.41.00 on a C3600 (the same cpu) - RJ's command doesn't work here, too.

Maybe in Merijn's FAQ?

Volkmar

[V. Nyga]

Hi again,

'model' will give you something like that:
9000/785/C3600

Then you can search at HP Part Store for the right product number.
http://h20141.www2.hp.com/hpparts/part_search.asp?mscssid=5L4F14RH97R39NN75FF2RKCTR8UJ9DC7

HTH
Volkmar

[Cem Tugrul]

Hi,

From my 11i;
baan01:/#uname -a
HP-UX baan01 B.11.11 U 9000/800 1020982799 unlimited-user license

cstm>version
Support Tools Manager


Version A.47.00

Product Number B4708AA

(C) Copyright Hewlett Packard Co. 1995-2002


All Rights Reserved

And also;

baan01:/#swlist|egrep -i support
OnlineDiag B.11.11.15.13 HPUX 11.11 Support Tools Bundle, Dec 2004
PHCO_31922 1.0 cumulative 10.20 libc compatibility support
PHKL_24582 1.0 iCOD Support, Psets Enablement Patch


Hope this helps,

Good Luck,

[Andrew Merritt_2]

First of all, can you clarify exactly what it is you're trying to find out?

Is it the product number of the system, the version of the OnlineDiags, or something else?

Regarding the failure of the:
# echo "selclass qualifier system;info;wait;infolog" | /usr/sbin/cstm

command, workstations don't have the 'system' option in STM as they don't support the low level calls needed to provide this interface.

If it's the version of the OnlineDiags you want, either the 'version' option of STM, or looking at the swlist output will enable you identify this, though the two methods will give different values. See http://www.docs.hp.com/en/diag/stm/stm_upd.htm#table for how the different id strings correspond.

Andrew

[V. Nyga]

Jean-Francios,

have you tried the 'model' command?
With 'man model' you get an explanation of the command.
You should get something like 9000/785/J6xxx.

J6000 has the product number: A5990A or A7197A
J6700 - A6055A, A6055B, A7252A, A7252B,
A7278A, A7278B, A7279A, A7279B
J6750 - A9638A, A9639A, A9640A, A9641A

Hmm - any guru who can explain the different product numbers?

V.

[Robert-Jan Goossens]

Hi,

Do you have Ignite installed on the J6xxx ?

# print_manifest

will also report the serial number.

Best regards,
Robert-Jan

[Cheryl Griffin]

V. Nyga -
The difference is based on many things such as how many processors, the MHZ of each, chip version, how much RAM, etc.

Any difference in these variables, requires a machine to have it's own part number.

If you need more information, contact your HP sales rep or HW. They can help you further.

[vinod_25]

hi
run cstm
#cstm

Should get something like this :

Running Command File (/usr/sbin/stm/ui/config/.stmrc).

-- Information --
Support Tools Manager


Version A.42.00

Product Number B4708AA

(C) Copyright Hewlett Packard Co. 1995-2002
All Rights Reserved


the product number will be displayed...

Regards

Vinod K

[Mahesh Kumar Malik]

Hi

Try follwing:

cstm> sel product no or HW path
cstm> map product no or HW path
cstm> il

Regards
Mahesh