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3PAR CLI

 
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Crocusgroup
Visitor

3PAR CLI

Hello! Please help to download 3PAR CLI.

i access to https://h20575.www2.hpe.com/tsusbportal/saidcontract.do?said=1xxxxxxx

what next?

Also try to find in https://h20392.www2.hpe.com/portal/swdepot/searchProducts.do

 

I understand correctly what is 3PAR Cli needed to install 3PAR Hardware VSS Provider?

When i install VSS Provider i have error: "Failed to run InFormCLI command to create password file. The system cannot find the file specified C:\users\user\.hp3par

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SahanaR
HPE Pro

Re: 3PAR CLI

@Crocusgroup 

 

Hi,

 

There was a similar discussion in the below link,please check and let me know if it helps.

https://community.hpe.com/t5/3PAR-StoreServ-Storage/Not-able-to-install-HP-3PAR-VSS-provider-for-Microsoft-Windows/td-p/6880680#.XYq_CEYzaUk

 

Thanks

Sahana@R

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Crocusgroup
Visitor

Re: 3PAR CLI

Sorry, but i have not any idea where i can download HPE 3PAR CLI & SNMP, which I see in the instruction https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-c04204251 on 15 Page

We have four SAID's and i don't see any available products for them.

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Re: 3PAR CLI

You need a 3PAR SAID. The SAID you tried is not for a 3PAR.


Note: While I am an HPE Employee, all of my comments (whether noted or not), are my own and are not any official representation of the company

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Cali
Honored Contributor

Re: 3PAR CLI

If I use your Link for Software updates and licensing, I did also not find the 3PAR CLI download.

If I Login with my SAID, I will (simply search for CLI).

Maybe your SAID does not include 3PAR or 3PAR Software.

Go to https://support.hpe.com/portal/site/hpsc/aae/home and check if one of these SAID does include the 3PAR Software.


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That was not planned in this way.
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Crocusgroup
Visitor

Re: 3PAR CLI

So we have active 4 SAID's for MSA2050, HP DL360 and etc. and can download Hardware VSS Provider for 3PAR, but cannot download 3PAR CLI for install VSS Provider, is that so? 

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Cali
Honored Contributor

Re: 3PAR CLI

Yes

Many "Software Depot" Software doesn't need a linked (active) SAID or CarePack.

But downloads from "Software updates and licensing" Page, needs always a SAID and is checked again the Product.

With a Contract (SAID) you not only pay for Parts and Service, this also includes the money for further developments.


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That was not planned in this way.
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SahanaR
HPE Pro
Solution

Re: 3PAR CLI

@Crocusgroup 

Hi,

 

Please call the support with the 3par serial number,so we can get the right SAID and help you in linking the contract in software depot.

Thanks

Sahana@R

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PawelAdamski
Occasional Visitor

Re: 3PAR CLI

When using new HPE software portal: https://myenterpriselicense.hpe.com/

find a proper core 3par OS version download. e.g. 3.3.1 EGA or 3.3.1 MU2

3PAR CLI package is inside to download.

I assume one is loggen in with proper support package assigned to account.

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apol
Occasional Advisor

Re: 3PAR CLI

The new License portal does not work (at least not for me with DuckDuckGo Privacy Essentials) if you have any adblocker/tracking blocker active. In that case you simply don't see any products or downloads. With 100+ trackers from oracle etc. allowed, everything works. Cool, that.

When you have problems finding/downloading updates or software, always try disabling those.

I tried the "Let's chat"-experience (bottom right) when I could not stuff in the new portal, all they had to say was "No idea, use Chrome instead of Firefox, should work then".