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Create Remote Copy Group, error: Target STOR1 could not get info on secondary target.

victor-c
Advisor

Create Remote Copy Group, error: Target STOR1 could not get info on secondary target.

Hi, all

Could anybody help me to understand, where can be problem?

Then I try to create Remote Copy Group I receive error: Target STOR1 could not get info on secondary target.

Link between RC ports for both storages is ok. 

pimgpsh_fullsize_distr.png

Thank you in advance.

Victor

11 REPLIES
Cali
Honored Contributor

Re: Create Remote Copy Group, error: Target STOR1 could not get info on secondary target.

What is the State of: showrctransport -rcfc

Is it "Ready"?

That was not planned in this way.
victor-c
Advisor

Re: Create Remote Copy Group, error: Target STOR1 could not get info on secondary target.

Hi,

I have Remote Copy via IP ports.

3PARSTOR1 cli% showrctransport -rcip
N:S:P State HwAddr IPAddress PeerIPAddress Netmask Gateway MTU Rate Duplex
0:3:1 ready 941882442D99 192.168.254.11 192.168.255.11 255.255.255.0 192.168.254.1 1500 1Gbps Full
1:3:1 ready 941882442C1D 192.168.254.12 192.168.255.12 255.255.255.0 192.168.254.1 1500 1Gbps Full
3PARSTOR1 cli%

3PARSTOR2 cli% showrctransport -rcip
N:S:P State HwAddr IPAddress PeerIPAddress Netmask Gateway MTU Rate Duplex
0:3:1 ready 941882442FED 192.168.255.11 192.168.254.11 255.255.255.0 192.168.255.1 1500 1Gbps Full
1:3:1 ready 941882442D0D 192.168.255.12 192.168.254.12 255.255.255.0 192.168.255.1 1500 1Gbps Full
3PARSTOR2 cli%

When use "create configuration wizard" links and targets are created but RemoteCopy Group - no. Then I try to create manual RC Group - the result is same.

Sheldon Smith
Honored Contributor

Re: Create Remote Copy Group, error: Target STOR1 could not get info on secondary target.

With either management GUI (IMC or SSMC), the GUI has to be connected to both systems.


Note: While I work for Hewlett Packard Enterprise, all of my comments (whether noted or not), are my own and are not any official representation of the company.
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victor-c
Advisor

Re: Create Remote Copy Group, error: Target STOR1 could not get info on secondary target.

I use management console and see both storages.

Do you have other idea? Management interfaces need to see each other? is it obligatory?

Sheldon Smith
Honored Contributor

Re: Create Remote Copy Group, error: Target STOR1 could not get info on secondary target.

No, the Management interfaces do not need to see each other. In what subnets are the Management interfaces?


Note: While I work for Hewlett Packard Enterprise, all of my comments (whether noted or not), are my own and are not any official representation of the company.
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If my post was useful, click on my KUDOS! thumb below!
victor-c
Advisor

Re: Create Remote Copy Group, error: Target STOR1 could not get info on secondary target.

Hi,

Each storage in separate VLAN with mask /24.

Sheldon Smith
Honored Contributor

Re: Create Remote Copy Group, error: Target STOR1 could not get info on secondary target.

That's not the question. The RCIP ports for 3PARSTOR1 are in the 192.168.254 subnet. The ports for 3PARSTOR2 are in the 192.168.255 subnet.
In what subnet is the 3PARSTOR1 management IP? In what subnet is the 3PARSTOR2 management IP?


Note: While I work for Hewlett Packard Enterprise, all of my comments (whether noted or not), are my own and are not any official representation of the company.
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victor-c
Advisor

Re: Create Remote Copy Group, error: Target STOR1 could not get info on secondary target.

Hi,
Stor1 in 1st DataCenter: mgmt vlan 192.168.0.0/24 rc vlan 192.168.254.0/24

Stor2 in 2nd DataCenter: mgmt vlan 192.168.2.0/24 rc vlan 192.168.255.0/24

Exist any limitations?
Thanks in advance
Sheldon Smith
Honored Contributor

Re: Create Remote Copy Group, error: Target STOR1 could not get info on secondary target.

The only limitation is that a system's management subnet and RCIP subnet be different which yours are.

Sorry, I don't see the problem just chatting in the Community. You should contact HPE Support.


Note: While I work for Hewlett Packard Enterprise, all of my comments (whether noted or not), are my own and are not any official representation of the company.
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If my post was useful, click on my KUDOS! thumb below!

Re: Create Remote Copy Group, error: Target STOR1 could not get info on secondary target.

Victor, what 3PAR OS is running on each of those systems? It may be related to incompatible firmware on the array, i.e. running versions too far apart.

victor-c
Advisor

Re: Create Remote Copy Group, error: Target STOR1 could not get info on secondary target.

Hi,

both are with same version, It is new devices form CZ manufacture.