- Community Home
- >
- Servers and Operating Systems
- >
- HPE BladeSystem
- >
- BladeSystem - General
- >
- VCUTIL issue
Categories
Company
Local Language
Forums
Discussions
Forums
- Data Protection and Retention
- Entry Storage Systems
- Legacy
- Midrange and Enterprise Storage
- Storage Networking
- HPE Nimble Storage
Discussions
Discussions
Discussions
Forums
Discussions
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
- BladeSystem Infrastructure and Application Solutions
- Appliance Servers
- Alpha Servers
- BackOffice Products
- Internet Products
- HPE 9000 and HPE e3000 Servers
- Networking
- Netservers
- Secure OS Software for Linux
- Server Management (Insight Manager 7)
- Windows Server 2003
- Operating System - Tru64 Unix
- ProLiant Deployment and Provisioning
- Linux-Based Community / Regional
- Microsoft System Center Integration
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Community
Resources
Forums
Blogs
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-08-2010 10:13 AM
04-08-2010 10:13 AM
VCUTIL issue
Bob had a customer problem when using the VCUTIL from remote users:
*****************************************************************************************
We have a large customer who is suffering issues with VCUTIL (collect, configbackup & healthcheck). They are running it over a VPN connection and then using terminal services.
The problem presents in 2 ways:
1) definate timeout issues
2) restarting the command window establishes the remote connection and allows the command to run successfully
They're getting about a 30- 40% success rate for establishing a connection which is a significant issue when the support staff are remote from the hardware
Has anyone seen this before, or can make any suggestions please?
Connecting locally within HP works perfectly, and we're hoping to demonstrate that next week on the customers site by connecting directly to the OA, but I am expecting the customer to ask us to fix their remote connection issue...
*************************************************************************************************************
Mark had a response for Bob:
************************************************************************************************************
This is due to the fact you have “Strong passwords” set in the OA and the random password generated by vcsu is not “Strong” thus when VCSU ask the OA to create the user called vcmuser-vcsu with a password that is not strong, this occurs. This has nothing to do with a VPN connection or terminal services, etc…
013788 (1) vcsu.cpp[8570] Unable to add user
Sometimes when you run VCUTIL, a strong password could be generated which goes along with what you say They're getting about a 30- 40% success rate , thus it works.
Also when you say “Connecting locally within HP works perfectly”…that just tells me the OA in that enclosure is not set to “Strong Passwords”… That is why it works every time.
My suggestion…Turn off Strong Passwords on the OA and see if you ever experience the problem running VCSU.
*************************************************************************************************************
Have you experienced this? Any other suggestions?