OneView backup error

thomaspunktelf · 3 weeks ago

Hi,

backup was running fine for a longer time but since the update of my appliances to version 4.00.07.02-0334467 the scheduled backup is no longer working. I try to create a backup manually but it fails with error message
"The backup did not complete.
Resolution: Retry the backup. If the backup fails again, restart the appliance, and then retry the backup."

The restart did not solve the problem, also update to 4.00.09 didn`t help.

I try to create a backup with the POSH cmdlet but it fails with "New-HPOVBackup : Exception calling "GetResponse" with "0" argument(s): "The remote server returned an error: (404) Not Found.""

Any idea how to solve that issue?

thanks in advance
Thomas

John Bigg · 3 weeks ago

You are probably going to need to contact support here. Someone needs to look at a support dump to determine why the backup fails.

MarioE · 2 weeks ago

Had the same problem a few days ago. I then opened a support case at HPE. Using ssh session as root on the OneView (authorization code required), various files were deleted. Before deleting the files my backup was 7GB large, after deleting by the support still 160MB.