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OneView backup error

 
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OneView backup error

Hi,

backup was running fine for a longer time but since the update of my appliances to version 4.00.07.02-0334467 the scheduled backup is no longer working. I try to create a backup manually but it fails with error message
"The backup did not complete.
Resolution: Retry the backup. If the backup fails again, restart the appliance, and then retry the backup."

The restart did not solve the problem, also update to 4.00.09 didn`t help.

I try to create a backup with the POSH cmdlet but it fails with "New-HPOVBackup : Exception calling "GetResponse" with "0" argument(s): "The remote server returned an error: (404) Not Found.""

Any idea how to solve that issue?

thanks in advance
Thomas

 

 

8 REPLIES 8
John Bigg
Esteemed Contributor

Re: OneView backup error

You are probably going to need to contact support here. Someone needs to look at a support dump to determine why the backup fails.

MarioE
Frequent Advisor

Re: OneView backup error

Had the same problem a few days ago. I then opened a support case at HPE. Using ssh session as root on the OneView (authorization code required), various files were deleted. Before deleting the files my backup was 7GB large, after deleting by the support still 160MB.

MeFromil
Frequent Advisor

Re: OneView backup error

hi

* if oneview runs from local data store  ,  move it to storage out side of the local server  datastore  if you can ...

* check if the data store is  - thick provision lazy zeroed -

 

 

Re: OneView backup error

Hi MeFromil                     

backup configuration is pointing to a remote location, but it failes during creation, not while downloading.
Same result when I try to get the backup from remote via POSH.

regards

Tom

Re: OneView backup error

Hi MarioE,

That`s true, the size of the backup was growing continously, what files have been deleted?

regards

Tom