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09-28-2018 08:57 PM
09-28-2018 08:57 PM
wrong 3par status display in Oneview
Dear all
I am using Oneview 4.10 and 3par (3.3.1 MU2). 3par array has been added to Oneview as managed devicie, Storage pools were discovered and managed. However, status of 3par array show in Oneview is not correct as what it shows in SSMC.
In SSMC it is degraded due to some hw issue
In Oneview: it is GREEN.
Please advise me how to fix this,
Thank you
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09-29-2018 01:48 PM
09-29-2018 01:48 PM
Re: wrong HPE 3PAR status display in Oneview
What type of HW problem? Does CLI checkheath show it too?
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09-30-2018 07:55 PM
09-30-2018 07:55 PM
Re: wrong HPE 3PAR status display in Oneview
our showpd -degraded show a number of degraded disks
377 15:17:0 FC 10 degraded 1142784 0 1:1:4* 0:1:4* 1200
378 15:18:0 FC 10 degraded 1142784 0 1:1:4* 0:1:4* 1200
379 15:19:0 FC 10 degraded 1142784 0 1:1:4* 0:1:4* 1200
380 15:20:0 FC 10 degraded 1142784 0 1:1:4* 0:1:4* 1200
Rgds
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10-02-2018 08:51 PM
10-02-2018 08:51 PM
Re: wrong 3par status display in Oneview
Hi Tienna,
In order to work on this case from the Oneview end, we would request you to log a case with the HPE Server team of the concerned region in order to troubleshoot and work on this case.
Regards,
Shruthi (HPE Employee)

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