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Re: Kernel Build error message on server that does not have USB ports

 
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Seth Altschul
Advisor

Kernel Build error message on server that does not have USB ports

Does anyone have any additional information on the below error? I have not been able to find out how to add the correct module to fix my issue. My issue is identical to the one stated in the release notes. I can re-image on another system, but i would like to fix, rather then redo.
Kernel Build Error Message
If a golden image is created on a system without USB
ports and that image is used to install HP-UX on a system
that has USB ports, the install will fail with a kernel build
error:
ld: Unsatisfied protected symbol "usb_isc" in
file "/usr/conf/mod/ehci"
ld: Unsatisfied protected symbol "usb_isc" in
file "/usr/conf/mod/hcd"
2 errors.
ERROR: The kernel build failed.
ERROR: Could not make an executable kernel.
What To Do
Either manually add the usbd module to the golden image
or create the golden image on a system with USB ports.
Contact HP Support for more information on how to apply
this work around.
A patch may be available to fix this problem. Check the
HP IT Resource Center Web site for availability of a patch
for this known problem: http://itrc.hp.com.

And yes i looked for patch but could not find one, is there one?
2 REPLIES 2
Sameer_Nirmal
Honored Contributor
Solution

Re: Kernel Build error message on server that does not have USB ports

Assuming it's HPUX 11.31 build. In this case you need to install PHKL_36019 and PHKL_36072.
Seth Altschul
Advisor

Re: Kernel Build error message on server that does not have USB ports

Thank you. I found that on the updated White Paper, i had the older one earlier.