Command view EVA interface problem

[James A Daniel]

Hi - I have inherited an EVA 5000 and a windows 2000 SMA III and cannot access the Commannd View EVA web interface. All system interfaces work fine just command view eva and business copy return DNS Error page cannot be displayed.

Looking at the Event Logs I get these three events when trying to access these pages.

Can anyone advise?

Event Type: Failure Audit
Event Source: Security
Event Category: Account Logon
Event ID: 681
Date: 15/12/2006
Time: 16:06:56
User: NT AUTHORITY\SYSTEM
Computer: BBC3HPOV01
Description:
The logon to account: administrator
by: MICROSOFT_AUTHENTICATION_PACKAGE_V1_0
from workstation: BBC3HPOV01
failed. The error code was: 3221225578

Event Type: Failure Audit
Event Source: Security
Event Category: Logon/Logoff
Event ID: 529
Date: 15/12/2006
Time: 16:06:56
User: NT AUTHORITY\SYSTEM
Computer: BBC3HPOV01
Description:
Logon Failure:
Reason: Unknown user name or bad password
User Name: administrator
Domain: BBC3HPOV01
Logon Type: 3
Logon Process: NtLmSsp
Authentication Package: NTLM
Workstation Name: BBC3HPOV01

Event Type: Warning
Event Source: W3SVC
Event Category: None
Event ID: 45
Date: 18/12/2006
Time: 12:05:35
User: N/A
Computer: BBC3HPOV01
Description:
The server certificate for instance '1' has expired or is not yet valid.
For additional information specific to this message please visit the Microsoft Online Support site located at: http://www.microsoft.com/contentredirect.asp.

[Dan Kobus]

This is a security issue from the previous admin, there are a few ways around this!

The best solution is to rebuild the SMA as an SMS, this is a regular windows server build with the MS and HP hot fixes and supportpacks.

Then depending on the VCS firmware on your EVA5k, install the version of CVEVA that is current - ie VCS 3028 and above is supported by CVEVA 6.01 (current) previous versions of VCS will have to be verified.

Then your security can be managed with the system password / account.

Vefify that "HP Storage Admins" has been added to the administrator account.

You will then have a system that can be updated without the restrictions associated with previous SMA's

[James A Daniel]

Thanks for the update, would you have any suporting build documentation for building the SMA with a standard WIndows 2003 OS and relevant applications, service packs and hotfixes?

[James A Daniel]

I have rebuilt the SMA with WIndows 2003 Server and attepted to install EVA 6.0.1 but it fails as I need 6.0 first. Can you tell me where I can get this from?