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Lost Scan program

 
Louise77
Occasional Visitor

‎01-25-2021 08:29 AM

‎01-25-2021 08:29 AM

Lost Scan program

My Microsoft program automatically updated recently. I awoke to find no HP scan icon on my desktop and cannot find it to use it. I have a JetPro 2000

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Parvez_AL
Community Manager

‎01-26-2021 08:23 PM

‎01-26-2021 08:23 PM

Re: Lost Scan program

Hi,

You have reached the wrong company for HP products (Laptops, Desktops, Printers)

For HP products, you may have to register and post in the HP Support Forums: https://h30434.www3.hp.com/ 


Thanks,
Parvez_AL
I work for HPE
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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Torsten.
Acclaimed Contributor

‎01-27-2021 01:15 AM

‎01-27-2021 01:15 AM

Re: Lost Scan program

As said - wrong company.

 

However, check out the HP scan and capture app in microsoft store for windows 10 - this works very well.


Hope this helps!
Regards
Torsten.

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