Hi,
You have reached the wrong company for HP products (Laptops, Desktops, Printers)
For HP products, you may have to register and post in the HP Support Forums: https://h30434.www3.hp.com/
Thanks,
Parvez_AL
I work for HPE
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
As said - wrong company.
However, check out the HP scan and capture app in microsoft store for windows 10 - this works very well.
Hope this helps!
Regards
Torsten.
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