ProLiant DL360 G4 - Multiple array accelerator batteries fail

[Mike Denkinger]

I've had a ProLiant DL360 G4 go through two array accelerator batteries in as many months. I don't see anything in the sys logs but the failure itself, including anything regarding the 6i controller.

What do I need to look at?

Any help is appreciated.

Mike

[burn_up]

Hi Mike,

Have you try to upgrade the firmware on the controller??

Check this Customery Advisory
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c01213272&jumpid=reg_R1002_USEN

Let me know what happens

[juan quesada]

hi,

for the 6 series controllers like yours you should have a FW version 2.58 or higher since the older versions have a bug. if you already have it have hp replace them both if not, flash it, status on the ACU will change from failed to charging after server is reboot