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ā09-06-2018 01:42 AM
ā09-06-2018 01:42 AM
Problem replacing raid smart array on ML310
Hi,
Thank you for assist in advance.
We have HP Server ML310
following the failure of the controller raid card, we replaced it with a P400
But we have the following error messages during startup.
no logical drives found
No int 13 drives to support
No bios installed
+ Knowing that the LEDs of disks does not working + disk off
We understand that the controller card can not detect physical drives
but I can not solve even though I have tried to see many things on the forum.
Thanks
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ā09-06-2018 02:36 AM
ā09-06-2018 02:36 AM
Re: Problem replacing raid smart array on ML310
What controller was used before?
What generation this server is?
Is the controller cabled correctly?
Hope this helps!
Regards
Torsten.
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ā09-06-2018 02:45 AM
ā09-06-2018 02:45 AM
Re: Problem replacing raid smart array on ML310
Hi,
Thanks for the response
Before wa have the 504023-001 : P400
Now, we installed 504022-001 : P400
Generation 5 (G5)
The cable is correctly, we have changed the câble from another server (same error)
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ā09-06-2018 02:49 AM - edited ā09-06-2018 02:50 AM
ā09-06-2018 02:49 AM - edited ā09-06-2018 02:50 AM
Re: Problem replacing raid smart array on ML310
If you get the same error with new and old controller, the reason is probably not the controller, right?
How about disk backplane, for example?
Hope this helps!
Regards
Torsten.
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those who understand binary, and those who don't.
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ā09-06-2018 02:52 AM
ā09-06-2018 02:52 AM
Re: Problem replacing raid smart array on ML310
We also assume the same conclusion
but we wanted to be sure
Is there need to test another disk for example
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