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Proliant Support Pack Server 2008 Domain Controller

Dion Thanos
Occasional Visitor

Proliant Support Pack Server 2008 Domain Controller

I am trying to install the proliant support pack on a HP DL380G4 running server 2008x32 bit edition. I am running into errors on the iLo Driver.
====== HP Smart Update Manager Installation Log ======
===========================================================================
Source: cp010878.exe
Version: 1.15.0.0
Log Date: 12/11/2009 12:16:52

Log Session Start...


Executing setup utility - cpqsetup.exe...

---------------------------------------------------------------------------
Setup Session Beginning 12/11/2009 - 12:16:53 PM
---------------------------------------------------------------------------
Command Line Parameters Given: /silent
Name: HP ProLiant Integrated Lights-Out Management Interface Driver for Windows Server 2003/2008
New Version: 1.15.0.0

Determining component installation state...
- Is operating system supported... Yes
- Is necessary disk space available... Yes
- Is hardware present... Yes
- Is component already installed... No
- Is component marked for removal... No
- Installed component version status... Older
- Checking dependency list... Done.


The software is not installed on this system, but is supported for installation.




- the component will be installed
Initiating installation...

The operation was not successful.
---------------------------------------------------------------------------
End Session
---------------------------------------------------------------------------
Setup utility completed.



Log Session End. [12:16:57]
Return Code (0)
===========================================================================

Which is causing other components to fail the install. has anyone seen this. I look through google but found no answers.

Thanks Dion
4 REPLIES
marcus1234
Honored Contributor

Re: Proliant Support Pack Server 2008 Domain Controller

hmmmm dion intresting ..well here we go.........
lets clear the nv ram sund like its dizzy..


Clearing the system configuration
To clear the system configuration:
1. Power down the server blade
2. Remove the server 3. Remove the access panellook at the diagram on it it will show the position of the maintenace switch( it clears Nv ram) usually this but look on cover Dion
4. Change position 6 of the system maintenance switch to on.
5. Install the access panel
6. and power up the server .
7. Wait for the POST message that prompts you to change the switch setting:
Maintenance switch detected in the "On" position.
Power off the server and turn switch to the "Off" position.
8. Repeat steps 1 through 3.
9. Change position 6 of the system maintenance switch to off.
10. Repeat steps 5 through 7.
enjoy now install ilo firmware now rebooot %%%

after reboot install latest driver if you have one ..

enjoy ::


This is how we thank in the forum

http://forums11.itrc.hp.com/service/forums/helptips.do?#33
Dion Thanos
Occasional Visitor

Re: Proliant Support Pack Server 2008 Domain Controller

I will give it a shot on monday.. I have to put in change control and I will update you after thanks for the reply.

-Dion
Dion Thanos
Occasional Visitor

Re: Proliant Support Pack Server 2008 Domain Controller

unfortunately that did not help. it seems to only happen when I try to update one of our server 2008 domain controllers. I am seeing this issue on every one of our domain controllers.
-Dion
marcus1234
Honored Contributor

Re: Proliant Support Pack Server 2008 Domain Controller


just a hunch look at the system board serialnumber from cdm via

wmic bios get / value

now look at the physical board do the numbers match look out for letter O and zeros.

do you have latest firmware cd8.6 installe if if not do this then install software cdrom 8.3 latest and reboot.

and make sure the server disc is compatible with the os 32 bit /64 bit etc