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Unable to boot into Intelligent Provisioning

 
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RichM85
Occasional Collector

Unable to boot into Intelligent Provisioning

Server: HP ProLiant Gen8 G1610T

O/S: Windows Server 2012 R2

Installed OS via Intelligent Provisioning and everything has been working fine until recently when I needed to swap a disk. I am now unable to boot into Intelligent Provisioning. Tried to re-install Intelligent Provisioning via this guide but I get an error after booting from recovery media "iLO unresponsive - unable to continue" (see screenshot attached).

Can anyone help please?

6 REPLIES
RichM85
Occasional Collector

Re: Unable to boot into Intelligent Provisioning

Another note. I have upgraded the iLO firmware to 2.55b. I am now trying to use a different firmware (2.44) to see if that fixes the issue.

RichM85
Occasional Collector

Re: Unable to boot into Intelligent Provisioning

So installing a different version of iLO helped me get further re-installing from recovery media. This time it fully loaded then rebooted my machine. Still unable to access Intelligent Provisioning. It just boots straight into the OS.

Torsten.
Acclaimed Contributor

Re: Unable to boot into Intelligent Provisioning

I see Intelligent Provisioning 1.61, current version is 1.70.

Check the ILO -> Diagnostics page if you see any issues there.

Try to download AHS log, does it work?

These could be symptoms of the ILO NAND corruption issues.


Hope this helps!
Regards
Torsten.

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RichM85
Occasional Collector

Re: Unable to boot into Intelligent Provisioning

Latest version is 1.63 on that guide I originally posted but I was getting "iLO unresponsive - unable to continue" so tried an older version.

iLO -> Diagnostics
Embedded Flash/SD-CARD - Controller firmware revision 2.10.00 Embedded media manager failed initialization

Active Health System Log

AHS Data is unavailable due to a file system issue. If the iLO has been recently reset wait a few minutes and then press the Refresh button at the bottom of this page to reload.

Torsten.
Acclaimed Contributor
Solution

Re: Unable to boot into Intelligent Provisioning

See how to format the ILO NAND:

 

https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-c04996097


Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
RichM85
Occasional Collector

Re: Unable to boot into Intelligent Provisioning

Formatting the ILO NAND fixed it. Thanks.