proliant support pack '/install' switch -

[davidc_2]

Hello,
I've been working on setting up a deployment system using MS MDT 2008 Update 1. I'm supporting several HP Proliant servers. It seems that my silent install of the support pack is consistantly hanging on the install of the HP Storageworks driver? However, if I manually intervene (which is no good) and just restart the server the MDT task sequence picks right back up and the second attempt to install the support packs goes through with no issue.. I'm wondering is it installs something that needs a reboot before moving on but since I'm using the '/install' switch it doesn't reboot and hangs?

e.g. command:
psp-8.15b.w2k3.i386.exe /install

Having the support pack which contains all the necessary drivers for all my server models combined with this option of performing a silent install which only installs the drivers if that particular hardware is actually present, is very crucial to my deployment plans...

1. are there any known issues with the StorageWorks drivers?

2. can I rely on using the /install switch:
psp-8.15b.w2k3.i386.exe /install

the deployment job is still running on my test machine. As soon as its done I'll check the psp install log to see if it has anything helpfull.

any advice would be appreciated.
thanks.

[davidc_2]

UPDATE:

1)The cpqsetup.log shows the StorageWorks Tape drivers session starting... but no result and no message about session ending... this is because after about 30minutes waiting for it I rebooted the server, at which point the MDT task sequence picks up where it left off, which is running the psp install again, this second time it works fine. The other thing is that the item being installed immediately before the StorageWorks Tape driver is the video driver, and it logs that a reboot is required before installation will be complete. This is the only item that logs a restart is required, and it happens to be the one right before the one that hangs? related?

2) is there a way to exclude a particular item from being installed? (without ditching the 'psp-8.15b.w2k3.i386.exe /install' method, because I need to be able to run the same command on all my different proliant models)

3)or is this just an issue with the StorageWorks Tape driver install package?

any input would be appreciated.

[davidc_2]

UPDATE:
I extracted the PSP so I could run just the storageworks tape driver install alone to rule out whether or not the previous video driver install requiring a reboot was to blame... it was not. Same thing happened, so its just this tape driver package, it never returns, blue package icon remains in systray until you forcefully kill the task.

Also, after extracting the PSP and having a look inside I see the alternative method of using the provided batch file, which I will simply edit out the install of the tape drivers from.

hopefully this will do the trick for me.

[KarloChacon]

also what if you try the force switch????

[davidc_2]

hi, thanks for the reply, I appreciate it.

As I understand it, the force switch will force an install even if the same or newer version of the component is already installed. This component is not installed at all on these machines at this point in time so from the description of this switch it doesn't sound applicable, at least the short description shown when using the package.exe /? command to see the options. I have not tried it, so I don't know that it wouldn't work, but is there some other thing it does, that is not in that description?

What I did do, which is working so far, is extract all the files and use the batch file to install. I first edit the batch file to get rid of the part that installs the tape drivers, since I don't actually need them anyway. So far so good.