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Remote Server Software Installation?

phr00zen
Advisor

Remote Server Software Installation?

Hello,

Not much of a HP SIM person, so go easy on me.

We have a HP Insight manager installed on one of the servers. Now we need the contract and warranty information to be collected.
I read a few posts and realize that I need to installed the RSSWM to achieve this.
I see a folder for RSSWM under prog files/HP/CM but can't understand how to start this.
My questions here
1) Where can I download RSSWM and install it?

I found quite a number of procedures where it talks about configuration and initialization, but no where how to download and install it.

Thanks in Advance
2 REPLIES
ITRC Test-CH
Trusted Contributor

Re: Remote Server Software Installation?

Hi phr00zen,
Two ways to install RSSWM and its IRS packages:
1. RSSWM is built in the HP-SIM kit. Start the SIM installation kit and select the remote support kit.
2. Install SIM without remote support. Get the IRS kit from https://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=RSADVANCED
and install it. All neccessary IRS packages are included in this kit. This shortens its installation time.

Regards, Werner
phr00zen
Advisor

Re: Remote Server Software Installation?

Thanks a lot..
so i took your second option and downloaded the IRS Advanced and will do the install.

thanks once again