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01-10-2011 12:18 AM
01-10-2011 12:18 AM
I have a problem discovering a new server.
When I discover manually a ProLiant DL380 G5 it appears twice in HPSIM :
- one entry show the server normally with hostname, IP address, ...
- the second show the server with serial number and its monitoring is suspended (see attacheg file).
Help please ??
Thank you.
Detail of HPSIM system :
CMS Operating system: Windows 2003
Version: Systems Insight Manager 5.3 with SP1 – Windows
Build version: C.05.03.01.00
Solved! Go to Solution.
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01-10-2011 04:38 PM
01-10-2011 04:38 PM
Re: Server discovered twice.
This gets in to WMI and causes issues with MS SCCM as well as HP SIM.
Sometimes when HP techs replace the system board they don't update the details in BIOS.
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01-12-2011 08:27 AM
01-12-2011 08:27 AM
Re: Server discovered twice.
The mother boad was never replaced over this machine.
It's very genant to have 2 devices representing the same server. How can I delete the second device ou normalize the situation ?
Thanks.
J.Paul
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01-12-2011 09:38 AM
01-12-2011 09:38 AM
SolutionWhen the server is discovered by its IP address and information is exchanged with it, the entry takes the place of the placeholder.
If when it's discovered by its IP address HP SIM is unable to communicate with it via a management protocol successfully and retrieve its serial number, it will show as "unmanaged" and both entries will remain because the information to reconcile the 2 entries was not available.
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01-13-2011 12:03 AM
01-13-2011 12:03 AM
Re: Server discovered twice.
I have disabled the option "Automatically discover a server when its Integrated Lights Out management processor is identified".
After deleting the 3 devices (server with IP address, server with SN, Ilo device), I have executed a manual discovery for the Proliant Server and its Ilo device.
Now the server appears only once in HPSIM, I hope the 2nd occurence will not discovered later.
Thanks a lot.
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01-19-2011 12:38 AM
01-19-2011 12:38 AM
Re: Server discovered twice.
Thank you for your help.
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