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тАО05-31-2006 03:31 PM
тАО05-31-2006 03:31 PM
Why isn't it working?
Sure, everything looks fine - all the servers are trusted, etc etc.
But if we cause a hardware failure, they will trap to the old Compaq Insight Manager 5, but not to SIM - and oddly enough the trap destinations aren't even setup in SNMP to trap there, but to my SIM server - so please, someone, any ideas?
I've read every single documentation I can find, and nothing is getting me closer on this! ARGH!
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тАО05-31-2006 05:55 PM
тАО05-31-2006 05:55 PM
Re: Why isn't it working?
The agents on the servers send traps to HPSIM. HPSIM doesn't just pick them up, it only pings servers to determine connectivity.
If the traps are going to the old box then SNMP is still incorrect.
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тАО06-01-2006 02:34 AM
тАО06-01-2006 02:34 AM
Re: Why isn't it working?
If I go to the remote machine and configure the event notification program to send an email, and then force an error by pulling out a drive - I'll get the email, but no trap.
Is there anything else HPSIM side I should be looking at?
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тАО06-01-2006 11:45 AM
тАО06-01-2006 11:45 AM
Re: Why isn't it working?
Verify your SNMP config.
Check firewalls, even the builtin Windows Firewall.
Is you trap destination a hostname or an IP address? Is it resolving properly?
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тАО06-02-2006 02:21 AM
тАО06-02-2006 02:21 AM
Re: Why isn't it working?
If I setup the Event Notifier Config (Start > Program Files > HP Management Agents) I receive an email from THAT, but as you can imagine I don't want to setup each individual server like that.
The server I'm trapping to can be resolved, but I also tried using the IP and the FQDN, just in case. Still, nothing - any more ideas?
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тАО06-02-2006 03:52 AM
тАО06-02-2006 03:52 AM
Re: Why isn't it working?
If those two things aren't an issue, I find it interesting that the old CIM 5 server is receiving the traps still though you say your servers are not set up to send traps there.
I'd say if you focused on that it might help you find your answer. Is there something in the network grabbing the traps and redirecting them? SIM can be set to forward the traps, but that's something you would have had to set up yourself. Ultimately though, if the traps are showing up somewhere OTHER then where you've explicitly configured them to go that may be the root of your problem.
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тАО06-02-2006 04:18 AM
тАО06-02-2006 04:18 AM
Re: Why isn't it working?
Upgraded SIM to SP4
Upgraded SIM agents to newest revision.
Upgraded test machine agents to newest revision
As per the manual,
Deploy > Deploy FIrmware/Agents/etc > Initial Proliant Support Pack.
Configure > Configure or Repair Agents
Rebooted both SIM and test machine.
Shut down every unnecessary service on SIM server
The only thing I can think of, that I don't understand, is when I do "Configure or Repair Agents" I'm receiving a minor error, which says:
"No valid path to talk to CIMOM for devmonitor01"
Details:
Failed to create indication subscription
Other then that, everything is as planned.
I can poll the SIM device, SNMP is working. A netstat shows both snmp and snmptrap being up.
I was wrong RE: the older version of CIM - it was set to poll devices, so it didn't actually trap to it, it polled then alerted.
I've attached an output os pslist, showing all the processes in use. Remember there are 2 users logged in, so that will account for the doubles on some of these - if anyone can see an anomaly, I'd love to hear it.
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тАО06-02-2006 04:35 AM
тАО06-02-2006 04:35 AM
Re: Why isn't it working?
Are you not seeing an Event in SIM to coorespond with the expected SNMP trap, or are you seeing the Event but no change in Hardware Status, or is it yet some other behavior you are expecting but not seeing?
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тАО06-02-2006 04:47 AM
тАО06-02-2006 04:47 AM
Re: Why isn't it working?
It doesn't show up anywhere - it's as if it gets swallowed up and discarded.
As you can imagine, it's pretty frustrating. More so then you think hehe
****** BEGIN QUOTE ******
Ok, maybe I'm not understanding what you're expecting. When you say CIM 5 polled and alerted, but SIM isn't receiving traps that is two seperate events/processes.
Are you not seeing an Event in SIM to coorespond with the expected SNMP trap, or are you seeing the Event but no change in Hardware Status, or is it yet some other behavior you are expecting but not seeing?
****** END QUOTE ******
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тАО06-02-2006 05:10 AM
тАО06-02-2006 05:10 AM
Re: Why isn't it working?
tcpdump | grep MANAGED_AGENT_IP
Also, are you sure SNMP on the managed agent server is using the correct conf file?