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02-01-2010 02:52 PM
02-01-2010 02:52 PM
UPS Management Module Firmware problems
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02-02-2010 12:08 PM
02-02-2010 12:08 PM
Re: UPS Management Module Firmware problems
Did you try by stopping and staring the agent or reconfigure it (DevMan setup) after moving to 2.1.2
Anything in the management module event log and any change in attached devices tab?
What is the patch level of HP-UX on the servers?
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02-03-2010 08:44 AM
02-03-2010 08:44 AM
Re: UPS Management Module Firmware problems
Agent(s) Not Connected Cleared 01/28/2010 11:32:54
Agent(s) Not Connected 01/28/2010 11:32:53
Agent(s) Not Connected Cleared 01/28/2010 11:32:49
Agent(s) Not Connected 01/28/2010 11:32:48
Agent(s) Not Connected Cleared
The only thing I haven't tried is using remote agent 4.5 instead of 5.0
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02-03-2010 11:22 PM
02-03-2010 11:22 PM
Re: UPS Management Module Firmware problems
What's the HP-UX patch level on the boxes?
# swlist -l bundle
# swlist -l product
I suspect the problem is from remote agent on the host.
Per the 2.1.3/2.1.2 firmware readme, there is a HP-UX patch needed but no mention of the patch number. I would call HP support and get the information about the needed patch. Maybe with the needed patch, the remote agent will communicate with the module properly and that would take care of the problem.
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02-08-2010 12:09 PM
02-08-2010 12:09 PM
Re: UPS Management Module Firmware problems
I suggest that you reconfigure the PPA. There are 2 fields on the PPA. On the Management Module #1, you enter the HPMM IP. On the Management Module #2 you selects "No Server" from the drop down menu.
If not fix the event log, you remove and add the Attached Devices back again. Then re-configure the PPA
Brian
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02-09-2010 12:26 AM
02-09-2010 12:26 AM
Re: UPS Management Module Firmware problems
Thanks,
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02-09-2010 10:43 AM
02-09-2010 10:43 AM
Re: UPS Management Module Firmware problems
http://bizsupport.austin.hp.com/bc/docs/support/SupportManual/c00865951/c00865951.pdf
Again, do you see anything in syslog.log on the unix hosts?
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02-09-2010 05:03 PM
02-09-2010 05:03 PM
Re: UPS Management Module Firmware problems
I am fine on firmware rev 2.09 so I will probably just leave it there for now.
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