Can Not Remove Read-Only

[Alf Flowers]

On a NAS 1200s with Windows Storage Server 2003, we cannot remove the read-only bit from files. We had the problem when we first commissioned the box a couple of years ago. A call to HP fixed the problem, but we don't remember what it was! Now, we just used the recovery disk, the installed the latest HP service release. The files restored from tape are all read-only. I can reset it (either with Explorer or command line using ATTRIB). But, the files still show read-only. This is on both shared and unshared files and folders. Thanks in advance!