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Faild to detect a supported SATA RAID Controller

 
Zuhair Jawish
Occasional Contributor

Faild to detect a supported SATA RAID Controller

Hi,

i have NAS 1500s the new name HP Proliant DL100 now i have DVD Quick Restore(send me from HP Software) and boot from USB Using Sony DVD ROM, but the problem after Boot from Quick Restore DVD i show this Message

Quick Restore Faild to detect a supported SATA RAID Controller. Please ensure the proper SATA RAID Controller is installed in the system

i want to resolve this problem

thanks
3 REPLIES 3
Jon Paul
Trusted Contributor

Re: Faild to detect a supported SATA RAID Controller

Hi Zuhair,
Has the firmware of the RAID controller been updated? It should be at 4.2.0(7244), updating beyond this revision will cause issues. See this during the boot sequence.
The recovery DVD is trying to test the alarm on the card and getting a failing return code.
What options are you getting from HP support?
Zuhair Jawish
Occasional Contributor

Re: Faild to detect a supported SATA RAID Controller

Hi jon

thank you for replay, the problem is solved i install linux OS on NAS 1500s its better and now i can use NFS and iSCSI Target

best regards
Chris Driver
Occasional Contributor

Re: Faild to detect a supported SATA RAID Controller

Hi,

We are having the exact same problem.

We have checked and we have the correct firmware on the raid controller.

Is there a newwer version of the DVD in the pipeline?

I cannot beleive we have been supplied with a Quick Restore DVD that doesn't work.

Regards,

Chris.