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11-10-2008 06:22 AM
11-10-2008 06:22 AM
Tape Library Error
Dear Support!
We have a HP Ultrium 2 1/8 SCSI Autoloader device.
After run a Bulk Exchange command and put back the tapes the display always write errors and the Error LED lights.
The error code is: A0 60
I also tried a reset but this time I got an another error message. Error A0 27
I cannot take out the tapes and do anything.
The backup jobs have run correctly for this time.
What may be the problem and the solution?
Previously thanks for help
Sandor Ujhelyi
We have a HP Ultrium 2 1/8 SCSI Autoloader device.
After run a Bulk Exchange command and put back the tapes the display always write errors and the Error LED lights.
The error code is: A0 60
I also tried a reset but this time I got an another error message. Error A0 27
I cannot take out the tapes and do anything.
The backup jobs have run correctly for this time.
What may be the problem and the solution?
Previously thanks for help
Sandor Ujhelyi
2 REPLIES 2
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11-21-2008 05:08 AM
11-21-2008 05:08 AM
Re: Tape Library Error
Hi Sandor,
try this out : http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=lpg75115&jumpid=reg_R1002_USEN
then try reinsert all cartridges
A0= Error occurred during carousel movement (position not found). Could be caused by a carousel motor power issue, a missing or misaligned cartridge carrier, an obstruction, or an unexpected cartridge in the carousel path.
I also advice you to update the FW of the loader.
Regards
Olibe
try this out : http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=lpg75115&jumpid=reg_R1002_USEN
then try reinsert all cartridges
A0= Error occurred during carousel movement (position not found). Could be caused by a carousel motor power issue, a missing or misaligned cartridge carrier, an obstruction, or an unexpected cartridge in the carousel path.
I also advice you to update the FW of the loader.
Regards
Olibe
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11-26-2008 02:28 AM
11-26-2008 02:28 AM
Re: Tape Library Error
Thank you for the link in your advice.
We could solve the problem with it.
Sandor
We could solve the problem with it.
Sandor
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