vasa provider offline

[vmw9]

getting vasa provider. any idea?

[chris24]

Hello Tony,

Information is too limited, suggest you call or drop an email into support, there is no call holding time and we reply to emails instantly.

Don't forget to share the answer!

Cheers,

Chris

[mamatadesaiNim]

Tony,

If you want to debug when / how this happened, you will need access to vcenter sps.log.  Grep for "setStatus" in the files in /storage/log/vmware/vmware-sps to see when this status changed for the VP.  Log lines will look similar to:

2017-05-03T20:21:44.039Z [Thread-546152] DEBUG opId= com.vmware.vim.sms.provider.vasa.VasaProviderImpl - [setStatus] For provider https://A.B.C.D:8443/vasa/version.xml, status changed from online -> offline

Once this is narrowed down, we can correlate with Nimble array logs to see what happened.

If you want to get the setup up and running back quickly, "Remove" the VP from vCenter, and re-register it from the Nimble array UI or from vCenter Storage Providers.  Let us know how it goes.

Thanks,

Mamata