BL460 servers DO NOT RESET BY PRESSING RESET using Integrated Lights-Out (ILO)

[chuckk281]

Piotr had a customer question:

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BL460 servers  DO NOT RESET BY PRESSING RESET using Integrated Lights-Out (ILO)

Any ideas ???

Fw is up to date

Os: win 2003/2008 srv

Re-seating the servers helps sometimes and servers resets normally from ILO

This is a production environment and we do not have maintenance window for now.

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Cullen replied:

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Windows can be configured to require a logon for a power down request.  In that case, if there is no one logged in to the desktop (locally or through terminal server) it will not respond to a momentary press of the power button or the equivalent in iLO.

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Any comments or help for Piotr?