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тАО09-22-2016 03:36 PM
тАО09-22-2016 03:36 PM
problem with POE
Hello,
I have a problem with 5130-48G-PoE+-4SFP+ EI, I'm using a iphone cisco 3905 with poe, so when I use speaker the phone is reboot. in the switch, i received this logg:
%Jan 1 01:37:53:509 2013 HP IFNET/5/LINK_UPDOWN: Line protocol on the interface GigabitEthernet1/0/2 is down.
%Jan 1 01:37:54:471 2013 HP POE/1/PSE_PORT_ON_OFF_CHANGE:
Trap <pethPsePortOnOffNotification>: PSE 4, IfIndex 2, Detection Status 1.
%Jan 1 01:37:57:900 2013 HP POE/1/PSE_PORT_ON_OFF_CHANGE:
Trap <pethPsePortOnOffNotification>: PSE 4, IfIndex 2, Detection Status 3.
Trap <pethPsePortOnOffNotification>: PSE 4, IfIndex 2, Detection Status 1.
%Jan 1 00:25:28:565 2013 HP POE/1/PSE_PORT_ON_OFF_CHANGE:
Trap <pethPsePortOnOffNotification>: PSE 4, IfIndex 2, Detection Status 3.
please I need to resolve this problem.
bye
more information:
Interface PoE Priority CurPower Oper IEEE Detection
(W) Class Status
GE1/0/1 Enabled Critical 1.9 On 0 Delivering Power
GE1/0/2 Enabled Low 1.9 On 0 Delivering Power
GE1/0/3 Enabled Low 0.0 Off 0 Searching
GE1/0/4 Enabled Low 0.0 Off 0 Searching
GE1/0/5 Enabled Low 0.0 Off 0 Searching
I think the problem is the IEEE class because the datasheet of the phone is class 1. I want to change that.
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тАО09-23-2016 03:16 AM - edited тАО09-23-2016 03:29 AM
тАО09-23-2016 03:16 AM - edited тАО09-23-2016 03:29 AM
Re: problem with POE
The Cisco Unified SIP Phone 3905 supports IEEE PoE 802.3af (Class 1), that means it requires basically at most 4 Watt to be correctly powered.
Questions:
- Is the Cisco Unified SIP Phone 3905 running the latest available Firmware Release 9.4(1) SR2 (February 2016)?
- Is the HPE FlexNetwork 5130-48G PoE+ 4SFP+ (370W) EI Switch (JG937A) running the latest available Firmware R3113P05 (August 2016)?
Consider that Cisco fixed a bug on Firmware Release 9.4(1) of March, 2015 (read about its details here <- Login required for bug details) which looks similar to what you're experiencing:
Bug CSCud13126: "3905 Phones using more power than it's class allows during speaker phone"
Full 9.4(1) Release Notes is here.
List of 3905 Release Notes is here.
So - IMHO - checking your Cisco Unified SIP Phone 3905's Firmware status is the very first step to do.
Eventually check the PSE Firmware too, previously also here (read about it on these threads: here and here).
Note how the Cisco PoE issue cited above is so similar to the same issue Unify (formerly Siemens Enterprise Networks) had with its IP Phones: read this Support Information...so the usage of poe max-power command workaround should not be necessary if the Cisco 3905 strictly adhere to the IEEE 802.3af Standard.
I'm not an HPE Employee

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тАО09-23-2016 06:47 AM
тАО09-23-2016 06:47 AM
Re: problem with POE
Thank you for your answer, so:
1. We don't have the last firmware for phone 3905.
2. We have the latest firmware for switch HP.
We need to wait for the update for Call Manager.
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тАО09-23-2016 03:57 PM
тАО09-23-2016 03:57 PM
Re: problem with POE
Well...at this point,
- :-(
- :-)
so...good luck with Call Manager update!
I'm not an HPE Employee

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тАО10-06-2016 02:49 PM
тАО10-06-2016 02:49 PM
Re: problem with POE
In the display poe pse report, what version of the POE code are you running? The latest version is 145 and that should work with the Comware version you have loaded.
Regards,
David
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тАО10-07-2016 04:57 AM - edited тАО10-07-2016 04:58 AM
тАО10-07-2016 04:57 AM - edited тАО10-07-2016 04:58 AM
Re: problem with POE
Yet advised about that (see my first answering post above), the OP didn't answered (or, better, it answered that its Switch is yet OK on that part)...as usual.
I'm not an HPE Employee
