Command View Problem.

[AnthonySN]

We have one EVA3000(2C2D) connected to an management server SMA II with win2000 Adv server.
We have CV 3.3, SMA 2.1
We upgraded VCS from 2.04 > 2.06 > 3.014 > 3.028 > 3.110.
then we installed CV 4.1 but when we open the CV we get an error as attached.
We have restarted the SMA,controllers, Disk enclosures, San switches but no luck.

[Rob Leadbeater · Accepted solution]

Hi,

Command View EVA 4.1 isn't compatible with VCS 3.110.

You need to upgrade to at least Command View EVA 6, if I remember correctly.

Hope this helps,

Regards,

Rob

[AnthonySN]

Rob,

We were able to acccess the storage with CV 3.3 itself initially,
anyways the problem is resolved when we uninsatlled 4.1.2 and installed CV.6.