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тАО11-20-2023 04:29 PM - last edited on тАО11-24-2023 09:33 PM by support_s
тАО11-20-2023 04:29 PM - last edited on тАО11-24-2023 09:33 PM by support_s
DL360 G7 Raid Controller issue.. (HP smart array p410i)
I'm upgrading my storage to SAS SSDs. Spicificly the [DOPA0920S5xnNMRI], which are supported by HPE as they have a SKU with HP.
My raid controller is telling me "there are no available logical drives". The 146GB 15k drives that came with it work just fine. I have also tried other drives that 'did not support' HP and unsurprisingly got the same error. But the fact that these are supported and are still giving me the same error just baffles me. So, I'm at a loss...
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тАО11-20-2023 06:00 PM
тАО11-20-2023 06:00 PM
Query: DL360 G7 Raid Controller issue.. (HP smart array p410i)
System recommended content:
1. HP ProLiant DL360 G7 Server - Standard Models
2. HP ProLiant DL360 G7 Server - Option Parts
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тАО11-21-2023 10:19 AM
тАО11-21-2023 10:19 AM
Re: DL360 G7 Raid Controller issue.. (HP smart array p410i)
Hello,
HPE Smart Array P410 Controller's QuickSpecs on page 14, section "Related Options > HP Hard Drives > HP Solid State Drive" provides information about tested hard drives. If the drives in question is part of the list and the issue arises, then it needs further investigation.
As such, run the Smart Stroage Administrator to verify the hard drives that are part of the existing logical drive. If it is not installed, you may restart the server and press key F5 during POST prompt to launch "Option ROM Configuration for Arrays" (ORCA) and review the setting of the storage subsystem.
Regards,
Views expressed herein are my personal opinion and are not the views of HPE
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тАО11-21-2023 11:25 PM
тАО11-21-2023 11:25 PM
Re: DL360 G7 Raid Controller issue.. (HP smart array p410i)
Greetings!
DOPA0920S5xnNMRI this seems to be non compatible drive for HPE proliant server: https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-c03561796
The supported drives are listed on the server quickspecs.
https://www.hpe.com/psnow/doc/c04284501
I am an HPE employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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тАО11-21-2023 11:32 PM
тАО11-21-2023 11:32 PM
Re: DL360 G7 Raid Controller issue.. (HP smart array p410i)
Okay... Begining to not like HPE. But that's not your fault. I suppose the solution now would be to replace the p410i raid controller with something 3rd party that'll take any SAS drive. I would sure hope PCIe components wouldn't need to be HPE proprietary... But I wouldn't be surprised at this point.
Got anything you'd suggest by chance?
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тАО11-22-2023 12:12 AM
тАО11-22-2023 12:12 AM
Re: DL360 G7 Raid Controller issue.. (HP smart array p410i)
According to the information provided in the following web link, the specified drive model is compatible with the 3PAR storage box.
https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-c03561796
For the most efficient and prompt resolution, it is recommended to utilize supported drives mentioned in the quickspecs.
Additionally, could you inform us if you intend to replace the drives and subsequently create a new logical drive?
Alternatively, if you are undertaking a different action, please let us know.
I am an HPE employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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тАО11-24-2023 05:30 PM
тАО11-24-2023 05:30 PM
Re: DL360 G7 Raid Controller issue.. (HP smart array p410i)
I don't plan on replacing the drives, I'd rather not do another return. I'll likely just get a raid card that can support any SAS drive available.
It's a refurbished server that I use for hosting games, so I really don't need to be locked down to proprietary drives that offer low capacity at a high price.
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тАО01-27-2024 10:51 AM
тАО01-27-2024 10:51 AM
Re: DL360 G7 Raid Controller issue.. (HP smart array p410i)
For anyone wondering, enabling HBA in the P410i card will not let it work either.