EVA 5000 No Description for Error Messages

[dirtyworks]

Hi,

I'm trying to track down the source of a database timeout and found a number of error messages with no information provided on the StorageWorks Command View EVA GUI.  A search on the interwebs produced nothing.

Alarm code: 3028

Management Server/Storage System SCell:eva-02

Cannot find description for SC Event Code: 03090018

Alarm code: 3028

Management Server/Storage System SCell:eva-02

Cannot find description for SC Event Code: 096c000f

No other hardware issues on the disk sets where this error appears.

[Uwe Zessin]

The Command View EVA installation is missing the correct parsefile for the VCS firmware that is running on the EVA5000. You need to get hold of the correct .TXT file or the VCS firmware image (.SSS) which includes a copy, too. Then upload it via CV-EVA.