MSA30 HHD fail

[tareq_2]

hi there
I have MSA30 installed on hp rp7420 hp-ux11iv1
i have configure the MSA with raid level 1+0 from saconfig command line but now i face some problem i have 3 hard drive with red color led in these drive as you know red led means a fail
but i dont know what that mean and is there a GUI utility to configure the array or to see the fail logs i am using the saconfig only and its not useful is there any thing called ACU and how to download and use this utility.
please i need help i don't like to lose my data
thanks for all

[Torsten.]

There is no ACU or other GUI for hp-ux.

Have a look at

man sautil

and sainfo

[tareq_2]

thanks Torsten
but what about the red led in the hdd what that mean is that mean my physical drive fail what i can do to solve the problem.
best regards

[Torsten.]

Please post the output of sautil and saconfig for this controller and let us have a look.

[tareq_2]

hi
when i run the sautil this message is present:
Logical Drive Status................ USING INTERIM RECOVERY MODE
whats that mean, some HDD is not present
thanks

[Rob Leadbeater]

Hi,

What controller are you using in the rp7420 ?

The MSA30 is just a disk shelf, it doesn't provide any RAID functionality...

The "INTERIM RECOVERY" message shows that things are running in a degraded state... Have you tried swapping the failed drives yet ?

Cheers,

Rob

[tareq_2]

Hi,

the controller is 6402
what that mean running in a degraded state...and about swapping the failed drives
with new one or what? ihave three failed drives...

best regards

[Torsten.]

Please post the outputs of sautil and saconfig!

[Amar_Joshi]

Tareq,

The error shows that you have a degraded RAIDset, i.e. you have a failed drive in there. Are you able to access the data from configured LUNs?

You can find the SAUTIL help at

http://docs.hp.com/en/J6369-90072/ch04s05.html

and SACONFIG at

http://docs.hp.com/en/J6369-90040/ch05s02.html

REMEMBER !!! It can cause data lost if not used with caution, so just refrain yourself from any recovery action unless you are sure.

[tareq_2]

hi
i can access my data at this time
i will post the sautil output for you
my information in this field is weak.
and i fear to lose data..
i need your help

thanks a lot

[tareq_2]

hi
this is the output of saconfig
in the attachment.

thanks

[tareq_2]

hi
this is the output of sautil
in the attachment.

thanks for all

[Víctor Cespón · Accepted solution]

You have a disk failed, on bay 9

LOGICAL DRIVE 0
Logical Drive Status................ USING INTERIM RECOVERY MODE
2: 9 <-- NOT RESPONDING

All disks are model BD036659CC - spare 177986-001

Also, both batteries appear as failed

Cache Configuration Status.......... write cache temporarily disabled (code=1)
Battery Pack Count.................. 2
Battery Status (pack #1)............ FAILED
Battery Status (pack #2)............ FAILED

Smart Array has firmware 1.92, latest one is 2.84
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=329290&prodSeriesId=1132643&prodNameId=378439&swEnvOID=54&swLang=8&mode=2&taskId=135&swItem=ux-62567-1

There's a bug on firmware below 2.48 that makes the Smart Array show the batteries as failed, you should update firmware and see if they are reported correctly.

[tareq_2]

hi
i want to replace the three hard drive with new one what should i do
thanks for help

[tareq_2]

thanks for all