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SMART ARRAY 500 (MSA500) twin controller failure !! Help !!

 
Gary Hurst
Occasional Advisor

‎02-08-2007 09:50 PM

‎02-08-2007 09:50 PM

SMART ARRAY 500 (MSA500) twin controller failure !! Help !!

Hello

We have a big problem !! Both of our controllers have failed and have been replaced by an hp engineer. Now we can't see any of the disks. Is anyone able to advise me how to configure them to allow the two cluster nodes to see the storage ??

Any help will be greatly appreciated.

Many thanks

Gary
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2 REPLIES 2
Gary Hurst
Occasional Advisor

‎02-08-2007 11:21 PM

‎02-08-2007 11:21 PM

Re: SMART ARRAY 500 (MSA500) twin controller failure !! Help !!

An update.... seems that only the physical installation has so far been done and the software configuration is step 2. It's back to the support for completion.

Thanks anyway

Gary
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get_vell
Occasional Contributor

‎03-28-2007 05:07 AM

‎03-28-2007 05:07 AM

Re: SMART ARRAY 500 (MSA500) twin controller failure !! Help !!

Can you give more information on what you mean by sofware update.

Thanks
Rajesh
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