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fatal exception

 
Ayman Altounji
Valued Contributor

fatal exception

Hi...im operating a 7470 pc and i keep getting a message that says a fatal exception 0e has occured at 0028:c0005338 in vxd vmm(01)+00004338...when this pops up i have to restart my computer..this message occured about a year ago and we sent it in to be fixed under our warranty and it was fixed for about a week and then it started to occur again but not very often...lately i have been unable to even boot up my computer without the message occuring and i called compaq and they said it was no longer covered on our warranty...so now we are stuck with a broken computer...does anyone have any suggestions?
1 REPLY 1
Ayman Altounji
Valued Contributor

Re: fatal exception

Dude... How hot is it where you keep your computer? I've been having the same problems with my 7470. I searched the net and found a slew o'peeps are caught in the same rut. Why? ...... cause the processor is running too hot! SOLUTION: I've read everything from change the voltage (from 2.3 - 2.5) to lowering the processor speed (both of which can be done from your boos setup. Until I research the issue some more, I tried something that one user mentioned, which was (and don't laugh): Take off the cover, and point a large fan at the innards. The problem wasn't occurred again. So.... I'm either going to change the voltage, the clock speed, or install another fan on the box/chip. Hope this helps!!!