Hard Drive Good or Bad?

[Rosalie Lindholm]

When I run Compaq Diagnostics on my Presario 5465 I get the message: Hard Drive 1: Drive Protection System Test...failed, error code 017037001...Recommended Action: Replace Drive.

But when I run the Built-In Technician and give it the above information the B-I Tech. can find no problem.

The only symptom is that I usually cannot switch to web sites using hyperlinks, but can (usually) get there by entering in the Address Bar or by Bookmarks. Using hyperlinks I often get a transparent box with a "Microsoft Blank" title. Some sites I cannot get to at all.

How do I know if my Presario needs to go to the 'hospital' and get a hard drive transplant? Is this "Microsoft Blank" problem connected, or is it another problem all together?

[Curtis Wheatley]

I have included a link to the online suppport center handling what was formually Compaq hardware.

http://askq.compaq.com/

They have an online question formum for support related questions.

Thanks much,
Curtis Wheatley
HP