problem update ST336704LC firmware

[C.I.S]

hello,
i am facing the same problem and i want to know from where u have been able to download the HP04 firmware for the seagate 36 GB HDD having the id ST336704LC
because i have an internal HDD that is hanging and have the green led on

best Regards

[Keith Bryson]

See

http://www5.itrc.hp.com/service/cki/docDisplay.do?docLocale=en_US&docId=200000075965050

This document describes the process and location (ftp/http) of the hp04 firmware that should be compatible for your drive.

Keith

[C.I.S]

Hello,
I was seeing the Products id affected with this problem and they don't mention the ST336704LC Id.
but in my case i have this HDD id and i have the same problem.
the firmware existing on the HP site can't be installed on ST336704LC seagate 36 Gb HDD.
i tried to upgrade the firmware but it is impossible.
do you know if the is another link where i can find the firmware for the ST336704LC HDD.
tx

[Keith Bryson]

Hello

Looks like I'm having the same problem trying to find this firmware. Can you please advise what server you are using this drive in and the current firmware version.

I have HP05 running on a few here, so later versions are available. I'll keep searching in the meantime.

Keith

[C.I.S]

hello,
i have the l3000 or rp5370 server .
In fact the HP05 firmware version is not for the a6110a HDD witch i have.
so if i have the product number i don't have the id number
and if i have the newer fimware i don't have the product number.
it's realy bad.
As by hp the ST336704LC series is not affected by this problem, but in my case i am facing this problem with that series.
tx

[Keith Bryson]

I assume you are running 11i? Have you checked for vmunix errors in syslog, or used stm to check diags (this may be a disk failure rather than firmware issue)? Use 'diskinfo -v {rawdevice}' to check the current firmware version for this disk. I have a few drives using hp02 and they haven't been a problem. I have had drives with this problem and it is usually because the drive has spun down and is constantly trying to spin-up, but fails. This may also be causing SCSI bus resets which may impact the operation of the server.

Keith