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HP MSA CONTROLLER SCSI Array Device/MSA1000 missing driver in Device Manager

 
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Contributor

HP MSA CONTROLLER SCSI Array Device/MSA1000 missing driver in Device Manager

I've installed a MSA1000 in Windows 2003 R2 x64 and can use all disks as well as configure it via ACU but under "Device Manager" I still see two entries "HP MSA CONTROLLER SCSI Array Device". That prevents the SMH from seeing the MSA and getting events via HPSIM. HpMpioFFMSAv3.02 is installed. What is missing?

Regards, Stephan
2 REPLIES 2
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Valued Contributor

Re: HP MSA CONTROLLER SCSI Array Device/MSA1000 missing driver in Device Manager

I assume you have Active/Active MSA? Did you install the MPIO and DSM for A/A?
If active Passive, did you install the MPIO for A/P and the DSM?
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Advisor

Re: HP MSA CONTROLLER SCSI Array Device/MSA1000 missing driver in Device Manager

Have you tried running the SmartSmart driver update on this machine and this may fix it. normally fixed by re-installing either HP SCSI driver or FC driver.