Login problem

[masesltd]

KBVersion: PRODUCTION_OneConfig_35.1.0_TD20230130_002_CD20230126:21:29 Server TimeStamp: 2023-02-02 12:15:38,821 GMT Browser TimeStamp: 2023-02-02 16:15:38,836 (GMT+4) Instance Name: ocaext9 Browser Version: Safari:16.2

com.hp.ngc.engine.exceptions.EngineException: Authentication Error: the user don't exsit from Public com.hp.ngc.uiframework.UIFramework.handleClientCall(UIFramework.java:546) com.hp.ngc.uiframework.servlets.MauiServlet.handleJsonMethodRequest(MauiServlet.java:542) com.hp.ngc.uiframework.servlets.MauiServlet.handleHttpRequest(MauiServlet.java:175) com.hp.ngc.uiframework.servlets.MauiServlet.doPost(MauiServlet.java:132) javax.servlet.http.HttpServlet.service(HttpServlet.java:665) javax.servlet.http.HttpServlet.service(HttpServlet.java:750) weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:295) weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:260) weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:137) weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:353) weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:25) weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:82) weblogic.websocket.tyrus.TyrusServletFilter.doFilter(TyrusServletFilter.java:274) weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:82) com.hp.ngc.uiframework.filters.FrameworkFilterChain.doFilter(FrameworkFilterChain.java:32) com.hp.ngc.uiframework.filters.FrameworkFilter.doFilter(FrameworkFilter.java:76) weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:82) com.hp.ngc.uiframework.filters.LoginDispatcherFilter.doFilter(LoginDispatcherFilter.java:75) weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:82) com.hp.ngc.uiframework.filters.compression.GZIPFilter.doFilter(GZIPFilter.java:55) weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:82) weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3866) weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3829) weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:344) weblogic.security.service.SecurityManager.runAsForUserCode(SecurityManager.java:197) weblogic.servlet.provider.WlsSecurityProvider.runAsForUserCode(WlsSecurityProvider.java:203) weblogic.servlet.provider.WlsSubjectHandle.run(WlsSubjectHandle.java:71) weblogic.servlet.internal.WebAppServletContext.processSecuredExecute(WebAppServletContext.java:2502) weblogic.servlet.internal.WebAppServletContext.doSecuredExecute(WebAppServletContext.java:2351) weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2326) weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2304) weblogic.servlet.internal.ServletRequestImpl.runInternal(ServletRequestImpl.java:1779) weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1733) weblogic.servlet.provider.ContainerSupportProviderImpl$WlsRequestExecutor.run(ContainerSupportProviderImpl.java:272) weblogic.invocation.ComponentInvocationContextManager._runAs(ComponentInvocationContextManager.java:352) weblogic.invocation.ComponentInvocationContextManager.runAs(ComponentInvocationContextManager.java:337) weblogic.work.LivePartitionUtility.doRunWorkUnderContext(LivePartitionUtility.java:57) weblogic.work.PartitionUtility.runWorkUnderContext(PartitionUtility.java:41) weblogic.work.SelfTuningWorkManagerImpl.runWorkUnderContext(SelfTuningWorkManagerImpl.java:651) weblogic.work.ExecuteThread.execute(ExecuteThread.java:420) weblogic.work.ExecuteThread.run(ExecuteThread.java:360)

[techin]

Where is the Login problem??

[masesltd]

HPE OCA

[Sunitha_Mod]

Hello @masesltd, 

Thank you for posting! As the issue is related to HPE OCA, we would recommend that you click on the "Get Support" button on the portal: https://partner.hpe.com/ so the correct team can help you.