Command view EVA not detecting HSV controllers

[CIS_REUNION]

Hi,
i am installing a new EVA5000
the EVA5000 came with VCS V3.010, SMA V2.1 and command View EVA V3.0
i upgraded Command View to V3.1 and i was able to see the uninitialazed storage.
once initialized and Luns configured and after a SMA reboot, i was not able to see the Stoarge using Command View;the pop up message error is no controllers connected to the SAN were found.
can anyone help me with that.

[CIS_REUNION]

Hi,
one thing to add
i didn't configure Zoning on the 2 switches.
is that a must ??????

Thank u

[Sheldon Smith]

You did not mention what kind of switches you are using. If Brocade, if no zones exist, everything can talk to everything else. If anything is zoned, everything must be zoned.

If zoning looks ok, as a last resort reboot the Management Appliance.

[Andrew_168]

Hi,

It may not be causing your problem, but the management appliance must be in its own zone, you will have major problems if you try to boot from the SAN if there is no zoning on your switch.

Rgds

Andy

[Duarte Silva]

Hello Roudy,
Have you solved the problem allready?
Regards
Duarte

[Yermek Bissenbayev]

CIS_REUNION,
Pleas ask whereis find and download new version Command view EVA v 3.1 or 3.2?
I not have media kits OVSOM with new EVA 5000. Deafult softaware with my EVA:
VCS ver. 3.010
SAM 2.1
Command View 3.0

[Uwe Zessin]

CV-EVA is no longer bundled with the SMA and thus a free download. It is now bundled with OVSAM in the OVSOM package and you MUST buy the media kit.

[Yermek Bissenbayev]

Ð Ð , Thanks!
Would prompt Purt number that it to bu