MSA 2212fc

[muruggan]

We have suddenly could see a particular disk with single port connection on the MSA. We have also upgraded the firmware but no use.

Anyone can guide what further can be done

# show disk 5
ID Serial# Vendor Rev. State Type Size(GB) Rate(Gb/s) SP
Status
-----------------------------------------------5 3QP35K9Y000090277PF7 SEAGATE 0004 GLOBAL SP SAS 300 3.0 B
Up
-----------------------------------------------

[muruggan]

Can anyone face this kind of situation.can i get any help here

[Markus M.]

Hi,

try to eject, pull off "half the disk", wait 3 seconds and insert again.
The controller should ignore all disconnects below 30seconds.
Just had the same issue a week ago with our EVA 4400.

kind regards
Markus