HPE VME Morpheous Installation failed at 75%

[Darinm]

We have a DL 360 Gen11, single gold 5415+ CPU 8 cores, 32GB RAM, Single P210tep dual port Ethernet NIC and a SN1610E FC HBA.
I setup the Ubuntu 24.04.2 and upgrade all packages. Only have a single port on the NIC active as this is only a test system. If we go active with the software to replace our esisting VMWare environment, we will have the storage on a fibre backend system so NIC's will be only used for the management and the access to the VM. We also have several seperate vlan's that we use for access to the VM's.
The install of the HPE-VM software when without a hitch, but when i try to setup the management server if fails to start

root@bssc-hp-vm:/var/morpheus/kvm/local# virsh list --all
Id Name State
-------------------------------------
- bssc-hp-management shut off

root@bssc-hp-vm:/var/morpheus/kvm/local# virsh net-list --all
Name State Autostart Persistent
-----------------------------------------------
default active yes yes
Management active yes yes
Management net i had to start manually

root@bssc-hp-vm:/var/morpheus/kvm/local# virsh start bssc-hp-management
error: Failed to start domain 'bssc-hp-management'
error: Cannot get interface MTU on 'mgmt': No such device

root@bssc-hp-vm:/var/morpheus/kvm/local# ovs-vsctl show
545859a4-b8bc-436f-80b4-ab91d89ec4da
ovs_version: "3.3.0"
root@bssc-hp-vm:/var/morpheus/kvm/local# ip a
1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group default qlen 1000
link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
inet 127.0.0.1/8 scope host lo
valid_lft forever preferred_lft forever
inet6 ::1/128 scope host noprefixroute
valid_lft forever preferred_lft forever
2: ens1f0np0: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 9000 qdisc mq state UP group default qlen 1000
link/ether 04:32:01:b5:94:a0 brd ff:ff:ff:ff:ff:ff
altname enp18s0f0np0
inet 10.56.241.238/24 metric 100 brd 10.56.241.255 scope global dynamic ens1f0np0
valid_lft 85058sec preferred_lft 85058sec
inet6 fe80::632:1ff:feb5:94a0/64 scope link
valid_lft forever preferred_lft forever
3: ens1f1np1: <BROADCAST,MULTICAST> mtu 1500 qdisc noop state DOWN group default qlen 1000
link/ether 04:32:01:b5:94:a1 brd ff:ff:ff:ff:ff:ff
altname enp18s0f1np1
4: virbr0: <NO-CARRIER,BROADCAST,MULTICAST,UP> mtu 1500 qdisc noqueue state DOWN group default qlen 1000
link/ether 52:54:00:c6:0f:4b brd ff:ff:ff:ff:ff:ff
inet 192.168.122.1/24 brd 192.168.122.255 scope global virbr0
valid_lft forever preferred_lft forever

[Arnout_Verbeken]

Please start over and send logs.  See below:

Restart install after cleanup: 

1. Execute the command /opt/hpe-vm/scripts/reset_host.sh   . It will clean up the  all changes. 
2. Once done, check whether still vmemanger still seen in virsh list  -all , If yes, manually execute the following command. 

sudo virsh destroy < domain ID of vmemanager > 

sudo virsh undefine < vme manager name > 

sudo rm -rf /var/morpheus/kvm/vms/* 

sudo rm -rf /var/morpheus/kvm/local/* 

sudo rm -rf /var/morpheus/kvm/config/* 

sudo dpkg -r hpe-vm 

 ##  Above command will even remove "HPE VME console software " also. 

Once done, start from reinstalling HPE-VME console software. 

----
Once the deployment has started from hpe-vm console, open new SSH to the host and:

• Check if the manager is running with virsh list
• when running, open a console to the vm with virsh console <name>
• Log in with the credentials you provided during deployment

• To follow live the logfile  

sudo tail -f -n 500 /var/log/morpheus/morpheus-ui/current 

I suspect DNS issues.  Do you have forward and reverse DNS for your IP and FQDN?

[support_s · Accepted solution]

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[Darinm]

Thank you for your suggestion.

We are going to pause the testing of the VM software as we will not be purchasing new servers to run it on this year.

[jessecain]

I have same issue but I tried to work through it and now I am getting java errors, even after resetting host and deleting laeft over directories. 

 My post regarding issue.

https://community.hpe.com/t5/hpe-morpheus-vm-essentials/hpe-vm-console-error-after-adding-network/td-p/7252872