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Re: OneView 5.0 SCOM Errors on Event Manager

 
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osalmasan
Occasional Visitor

OneView 5.0 SCOM Errors on Event Manager

Hi,

Can someone please further explain to me what else do I need to do.Upon checking HPOneViewEventManager.log, I found these errors below. Is this something critical?

[5/5/2020 3:02:25 AM PID=6676] Error: Data collection error. Error message:The user DOMAIN\SCOM$ does not have sufficient permission to perform the operation.
[5/5/2020 3:02:25 AM PID=6676] Warning: ==== Data not collected from SCOM since none of the appliance has been discovered yet.====
[5/5/2020 3:17:25 AM PID=6676] Error: Data collection error. Error message:The user DOMAIN\SCOM$ does not have sufficient permission to perform the operation.
[5/5/2020 3:17:25 AM PID=6676] Warning: ==== Data not collected from SCOM since none of the appliance has been discovered yet.====
[5/5/2020 3:32:25 AM PID=6676] Error: Data collection error. Error message:The user DOMAIN\SCOM$ does not have sufficient permission to perform the operation.
[5/5/2020 3:32:25 AM PID=6676] Warning: ==== Data not collected from SCOM since none of the appliance has been discovered yet.====
[5/5/2020 3:47:25 AM PID=6676] Error: Data collection error. Error message:The user DOMAIN\SCOM$ does not have sufficient permission to perform the operation.
[5/5/2020 3:47:25 AM PID=6676] Warning: ==== Data not collected from SCOM since none of the appliance has been discovered yet.====
[5/5/2020 4:02:26 AM PID=6676] Error: Data collection error. Error message:The user DOMAIN\SCOM$ does not have sufficient permission to perform the operation.
[5/5/2020 4:02:26 AM PID=6676] Warning: ==== Data not collected from SCOM since none of the appliance has been discovered yet.====
  • HPE Oneview SCOM Integration was successfully installed using an account with Admin privileges.
  • HPE Oneview appliance was successfully added via Configuration Dashboard on SCOM.
  • Account used is the local Administrator on OneView appliance since the appliance is not integrated to AD.
  • Environment: Windows Server 2016, SCOM 2019

 

 

4 REPLIES 4
Anurag_Soni
HPE Pro
Solution

Re: OneView 5.0 SCOM Errors on Event Manager

The errors are clearly indicates that HPE OneView Event Manager is running with low privilage user. I would suggest to do following

- Stop HPE OneView Event Manager service

- Go to properties and select logon tab

- Check the This Account radio button

- Provide the local administrator user id and password.

- Press ok and start the service.

refer to the log file again and if same messages are logging, please log a support case with HPE.


I work for HPE

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osalmasan
Occasional Visitor

Re: OneView 5.0 SCOM Errors on Event Manager

It's working no longer showing errors now. 

Thank you.

WOPSI
Occasional Contributor

Re: OneView 5.0 SCOM Errors on Event Manager

Hi

Is not possible to run the service with "Local System account" on a windows server? 

There need account? If yes, which account or permissions? 

Thanks and Regards

Sunitha_Mod
Honored Contributor

Re: OneView 5.0 SCOM Errors on Event Manager

Hello @WOPSI,

Thank you for writing to us. 

You might want to consider creating a new topic by utilizing the "New Discussion" button, as this will not only enhance visibility compared to the old topic but also boost your chances of receiving responses from experts.